Page 19 - SAMENA ELITE - October-December 2024

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stc signed an MoU with Huawei to serve as a key Enabler for Digital Transformation project adopting EVOLVE Framework.

delays, and misalignment of goals. even in challenging conditions. By
Recognizing these hurdles, stc Bahrain By integrating AI- minimizing downtime and enhancing
implemented EVOLVE as an end-to- driven insights, EVOLVE network stability, EVOLVE not only
end blueprint to foster cross-domain builds customer trust but also sets a
provides a unified
collaboration. By integrating AI-driven new benchmark for service reliability
framework to streamline
insights and streamlined workflows, in the Middle East.
EVOLVE provided a unified framework deployment and
that aligned all stakeholders, ensuring enhance scalability. EVOLVE: Shaping the Future of FWA
smooth deployment and enhanced and Beyond
scalability. EVOLVE’s transformative capabilities
Redefining Service Assurance with go beyond hyper-personalized
The framework’s innovative EVOLVE campaigns; it lays the foundation for
approach addresses deployment Ensuring consistent quality and sustained growth by enhancing
challenges with precision. Using AI reliability is a cornerstone of any customer engagement and loyalty. By
and ML, EVOLVE enables wireless successful FWA service where EVOLVE leveraging tools such as subscriber
teams to optimize site selection, demonstrates its true transformative digital twin and advanced analytics,
while transport teams benefit from power. Traditional approaches to telecom operators can gain
predictive analytics for efficient service assurance often rely on unparalleled insights into user
backhaul planning. Automation reactive measures, addressing behavior. These insights not only
reduces deployment timelines, issues only after they arise. EVOLVE improve ARPU and reduce churn but
allowing operations teams to focus introduces a proactive model, also position operators as leaders in
on service reliability. Marketing teams leveraging AI-driven predictive the TechCo transformation. As EVOLVE
leverage advanced data analytics maintenance to anticipate and continues to redefine customer
to personalize campaigns, ensuring resolve potential disruptions before engagement journey, it offers a
the right customers are targeted. they impact customers. Real-time blueprint for the telecom industry in
Together, these efforts culminate in monitoring across the network the Middle East and beyond to adapt,
a streamlined deployment process provides actionable insights to innovate, and thrive in the digital era.
that not only reduces costs but also operations teams, enabling swift For STC Bahrain, EVOLVE is not just a
accelerates time to market, enhances responses to performance anomalies. framework—it is a step toward
customer satisfaction, and drives This ensures that FWA services shaping the future of connectivity.
long-term growth. remain robust and dependable,

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