Page 40 - SAMENA Trends - July-August 2022

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

Cisco Equips Service Provider Partners with New

Managed Services Offering for Webex

Cisco has launched a new Webex Wholesale complete solution by integrating telco of advanced enterprise collaboration tools
Route-to-Market (RTM) for Service Provider services, such as connectivity, security without the IT complexity and cost that it
partners to address the evolving needs of and mobility, with Cisco’s Webex cloud usually means. When searching for a cloud-
SMBs. The new sales model includes a collaboration services suite and Cisco based UCaaS solution, Webex was the
single commercial agreement with each devices." This new wholesale solution obvious choice,” said James Harb, Director,
partner and a self-service platform for makes it easy for Service Providers to Nexgen. “We are an all-digital shop running
Service Providers to deliver managed leverage their brand with a co-branded high-velocity, high-volume transactions.
services for Webex, as well as the agility, offer, build on their market position, and Offering Webex through Cisco’s new
scalability and flexibility to create their innovate with their own services. APIs and Wholesale route-to-market means we can
own co-branded offers. The Wholesale Partner Portal features deliver a simple continue to lead the way helping Australian
partner program features consumption- management experience. And by using businesses achieve more through the latest
based billing with fixed, predictable per- a monthly consumption model, they can technology.” “By tapping into the brand
user/per-month package pricing and deliver low friction transactions ideally power of respected Service Providers and
equips Service Providers with several suited for SMBs. Additionally, Cisco’s combining it with our inclusive Webex
invoicing options. The partner onboarding Success Planning process includes a fully technology, rapid innovation, and complete
experience includes dedicated Cisco managed onboarding process for Service collaboration portfolio, we are creating
experts, paired with comprehensive online Provider partners, from pre-work through to winning partnerships that address the
training and a robust set of migration and production. A parallel go-to-market process communication needs of small and
marketing toolkits to drive market demand accelerates customer acquisition and medium-sized businesses and help them
and serve SMB customers. “When Service migration activities with marketing content, thrive in a hybrid work world,” said Jeetu
Providers more fully own the customer sales enablement, adoption assets, support Patel, Cisco EVP and GM, Security &
journey, it increases control of the solution training and launch campaigns. Nexgen Collaboration. Initial managed services
design, provisioning, billing, and support. Australia, an Australia-based wholly packages for Webex that are available
This translates into improved customer owned subsidiary of Spirit Technology through the Wholesale RTM include:
experiences and greater market velocity. Solutions ASX ST1, is among the first Webex Calling: Enterprise-grade calling and
This new wholesale model will do just Service Provider partners to sign-up for advanced collaboration with features for
that for Cisco and its partners,” said Elka the Wholesale for Webex. Cisco is also in 1:1 and group messaging, file-sharing, and
Popova, VP of Connected Work Research, active trials of Wholesale for Webex with secure basic video conferencing for up to
ICT, Frost & Sullivan. “This approach also several Tier 1 global service providers. “We 100 users, for a complete PBX replacement,
enables providers to offer SMBs a more wanted to bring our customers the benefits including multi-device support, visual
voicemail, intelligent call routing and more.
Common Area Calling: Calling built for
shared use and common area locations
and phones.
Webex Meetings: A premium meeting
and messaging experience with meetings
allowing up to 1000 users. Also includes AI-
driven intelligence with Webex Assistant,
Slido, remote desktop control, moderator
controls and more.
Webex Suite: Encompasses all the above
with premium calling, messaging and
meetings, plus advanced features that are
engaging and inclusive. Managed services
for Webex is the first offer available through
the Cisco Wholesale partner program.
More Cisco devices and other Cisco
cloud services for the SMB market will be
launched this year.

40 JULY-AUGUST 2022