Page 27 - SAMENA Trends - February-March 2021

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

Orange Jordan and Greater Madaba Municipality Partnership to Offer Fiber
Service

Orange Jordan and Greater Madaba leading position in the ICT sector, where service to enable the municipality and the
Municipality recently signed an agreement Fiber service will elevate the services different sectors in the governorates to
to establish Fiber Optic network for in line with digital transformation that rely on fast and reliable service that will
residential and commercial, and to the municipality seeks within its given enhance efficiency and develop the digital
provide governorate areas with this responsibility, in addition to the importance infrastructure generally. He also explained
service to ensure high-speed and quality of offering this service for the citizens and the partnership's importance; in offering
internet. The event was attended at the companies to provide the fastest and Fiber service from Orange with its given
municipality, by the Mayor of Madaba, strongest internet in the Kingdom. Mr. Abd efficiency for individuals and enterprises
Ahmad Salameh Alazaida, and Director AlKhatib praised the new partnership with in Madaba to enjoy the best experiences,
of Commercial Sales Department at the Greater Madaba Municipality, being an noting that the company is constantly
Orange, Abd AlKhatib. According to the important residential and enterprise hub in updating its offers and technology to
agreement, Orange Jordan will connect the the Kingdom, Orange was keen to take all provide users with added values for
municipality's separate locations with the necessary measures to establish the Fiber reasonable prices.
main HQ, using advanced telecom network
to transmit data and internet, in addition to
offering mobile and internet service to the
municipality's staff. This agreement comes
within Orange Jordan's framework as
the Kingdom's digital partner, to enhance
digital inclusion and expand coverage
to benefit more users with the advanced
integrated technological solutions, mainly
Fiber, with its strong infrastructure and
international expertise to increase its
wide base, achieving remarkable success
in different governorates. The Mayor
expressed his excitement to partner up
with Orange Jordan, stemming from its

Zain 'Best Mobile Operator' in Kuwait During 2020

For the ninth time, Zain - the leading leadership in offering the best innovative their personal, professional, and business
digital service provider in Kuwait - digital services, as well as its relentless needs. Last year, Zain received ‘Kuwait’s
ranked first in the ‘Best Mobile Operator’ pursuit of excellence and innovation Fastest Fixed Broadband Network’ award
category in Kuwait for the year 2020 with the aim of achieving superior digital for Q1-Q2 2020 from Speedtest by Ookla,
by Service Hero, the Arab World's only lifestyle transformation for its customer the global leader in transparent Internet
100% consumer-powered customer base, considered the biggest in Kuwait. testing applications, data and analysis.
satisfaction index. The announcement Zain received the award for achieving The award reflected Zain’s efforts in
came during the virtual awards ceremony high rates of customer satisfaction. The offering the largest and most powerful
held over video conferencing technology recognition from Service Hero for the ninth 5G network in Kuwait since commercially
to adhere to the health guidelines posed time demonstrates Zain’s commitment in launching fifth generation wireless
by the COVID-19 pandemic. Zain ranked providing its customers with the highest technology back in June 2019. Zain was
first for achieving the highest customer levels of service, further reinforcing the first operator to offer 5G technology
satisfaction scores by providing the best its efforts in maintaining the values of in the GCC region via the Kuwaiti market
quality service standards to the Kuwaiti its brand. The company is motivated with nationwide coverage of all areas.
market. The award came after an in-depth to continue its pledge in providing The company succeeded in designing the
evaluation by Service Hero’s independent innovative services to meet the needs first integrated network for 5G services
advisory council, which recognized Zain’s of its customers as well as to facilitate built on a world-class infrastructure,

27 FEB-MAR 2021