The Telecommunications Regulatory Authority, TRA, in cooperation with the Prime Minister’s Office, has hosted the first meeting of the Executive Team of Smart Government Services, which emerged from the annual meetings of the UAE Government, launched by Vice President, Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum.
The team is responsible for assessing the smart services situation in the country, their mechanisms, provision channels, and ways to upgrade them with the aim of developing smart government services and enhancing the competitiveness position of the UAE on global level, to reach the desired goal of making the best of these services in order to achieve customers’ happiness.In his opening speech, Majed Sultan Al Mesmar, Acting Director-General of the TRA, said, "We are meeting today in response to the directives H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister, and Ruler of Dubai, in preparation for the first session of the annual meetings aimed at uniting government work as a single system at the federal and local levels, to discuss a development vision for the UAE’s centennial 2071, based on the historical lecture of His Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces, which addressed the future generations in March." Speaking about the business facilitation project, Al Mesmar said that the project was highlighted due to its importance in light of next phase features. Recalling the launch of a set of future directives by H.H. Sheikh Mohammed bin Rashid, Al Mesmar said that the directives, including quality, connectivity, satisfaction and utilisation, must be implemented collectively.
"If we add to these elements the principle of economic sustainability, which is at the core of the current Future Government’s policy, we would recognise the exceptional importance of facilitating business establishment as a practice that enhances UAE leadership as well as the good reputation of our country on the global level, and contributes to our country’s central position on the global investments map," he continued.
Muna Al Dhabbah, Director of Government Service Development at UAE Prime Minister’s Office, said, The main objectives of the Executive Team of Smart Government Services are to review progress towards achieving the UAE Vision 2021 and the National Agenda Indicators, in addition to providing a platform for bringing together federal and local government entities to discuss the outcomes of the government work, achieving compatibility between federal and local strategic plans, enhancing and coordinating their collaboration, and initiating the planning process for the UAE’s centennial 2071." Digital economy, the interdependence and integration of infrastructure, smart cities and internet of things, big data and its analysis, and smart applications are the most important current global trends that determine the quality and future of smart services, she added.