Zain Kuwait has been named the ‘Best Telecom Company’ and ‘Most Innovative Telecom Company’ in Kuwait 2025 during the annual excellence awards organized by International Finance. The step marks a new achievement that reflects the company’s leading track record in delivering digital innovations for its customers, and its solid leadership position in the local telecom sector through an advanced infrastructure that keeps pace with the needs of the digital economy.
During the 13th edition of the ceremony held in Dubai, Alia Al-Awadhi, Media Relations Department Manager at Zain Kuwait, received the two awards. The annual ceremony by International Finance, headquartered in London, brought together business leaders and major regional institutions, and highlighted the most distinguished entities through its annual rankings specializing in economy, finance, and business.
This recognition builds on Zain’s strong history of accolades reflecting its operational and commercial excellence. The two recent awards spotlight Zain’s innovation journey, which centers on preparing networks for next-generation technologies with the launch of 5G-Advanced (5G-A), adopting smart AI-powered solutions and automation operations, in ways that enhance performance efficiency and service quality, and improve the digital experience across multiple scopes.
This is in addition to the company’s continued focus on investing in the development of network infrastructure and accelerating the shift toward digital operating models that are more efficient, agile, and intelligent, while strengthening its role in supporting Kuwait’s national development priorities through a digital infrastructure capable of enabling the country’s vital sectors.
This excellence is further reflected in a high-impact technical achievement recently delivered by Zain Kuwait, after becoming the first in the region to complete a trial achieving an ultra-high network throughput of 31 Gbps, using advanced multi-carrier spectrum aggregation by combining sub-6 GHz bands with millimeter wave (mmWave). This test confirms the network’s readiness to deliver exceptional capacity, low latency, and advanced performance to support the next generation of digital services.
Zain continues to cement its leadership in 5G-Advanced innovations through a wide-scale infrastructure designed to the highest standards to support smart cities and IoT applications, alongside initiatives that enhance connectivity reliability and make the digital experience simpler and more impactful in everyday life.
This innovation-driven approach is also reflected in the development of network experience and services by deploying AI tools in the field, such as a smart digital assistant for site engineers to accelerate fault resolution and reduce downtime, as well as leading Open RAN trials and improving energy efficiency across network infrastructure.
On the operational transformation and customer experience front, Zain continues to accelerate its digital systems modernization program through key projects, including the development of Business Support Systems (BSS) platforms to enhance business efficiency and speed up the omnichannel digital journey.
This is supported by integrating smart recommendations, automating operations, strengthening real-time monitoring, and implementing predictive maintenance, serving its customer base across individuals, enterprises, government entities, and SMEs.
Source: https://www.zain.com/en/press-release/zain-kuwait-best-telecom2025
