Al Rajhi Capital (ARC), an Investment services company, selected IBM‘s AI to automate its business processes and enable the company’s new digital mobile application. This digital workflow management platform transforms the customer’s experience and provides more reliable, secure and fast services.
ARC leveraged IBM’s Cloud Pack for Integration (CP4I) built on Red Hat OpenShift, which enabled the company to integrate its apps with its digital platforms and quickly deploy required integration demands in a secure environment. With a hybrid cloud approach, ARC delivers accessible products and processes large volumes of data for its core product operations with cloud-based applications.
“Al Rajhi Capital is at the forefront of digital transformation in Saudi Arabia. Our goal is to provide our clients with the best possible experience by constantly innovating and improving our processes and introducing sharia-compliant financial investment products and services,” said Waleed Al Rashid Alhumaid, CEO at Al Rajhi Capital. “Leveraging IBM’s AI-powered intelligent automation solutions, we were able to simplify the ARC’s new digital application while maintaining the deployment of advanced services.”
Fahad Alanazi, General Manager, IBM Saudi Arabia, said: “IBM is proud to have collaborated with Al Rajhi Capital on developing its new digital application. IBM Cloud Pak for Integration on Red Hat OpenShift helps ARC accelerate innovation, drive efficiency, and deliver superior customer service with a hybrid cloud approach. As a global technology company, IBM is committed to bringing together the latest technology and services to help our clients simplify and solve the most pressing business problems.”
Saudi Arabia continues to see strong demand for enhanced customer experience and greater availability and performance of digital channels. Supported by IBM, ARC is now more equipped to adapt to changing business needs and digital-first customer expectations, enhancing its competitive advantage through easier deployment and development using a cloud-native approach.