The Telecommunications Regulatory Authority (TRA), in cooperation with service providers, has provided special facilities to citizens whose services have been terminated for reasons beyond their control, as part of the government’s efforts to provide social protection under the job security system.
Omantel has provided a special package to its subscribers of this category in both postpaid and prepaid services, which includes a 50-per cent discount on the monthly bills and a postponement of the claim for payment of any dues for previous bills or instalments resulting from for six months. No fines will be imposed for cancelling the contract or reducing the subscription package in any of the available packages.
There will also be a cashback on Hayyak packages, which will be valid for 28 days.
The job security system, launched in 2020, is a national project to provide social protection for citizens whose services are terminated from work for reasons beyond their control.
The authority’s efforts in this field stem from its social responsibility towards this category and its regulatory role in the field of telecommunications, TRA said.