Kuwait Telecommunications Company – stc, a world-class digital leader providing innovative services and platforms to customers, enabling the digital transformation in Kuwait, announced that it has successfully completed a re-certification exercise for Information Security Management System (ISO 27001:2013) and a surveillance audit of its existing Business Continuity Management System (ISO 22301:2019). The re-certification comes after a thorough and vigorous auditing process performed by Top-Certifier, one of the leading consultation firms in ISO certifications.
stc released a statement indicating that the certification process, headed by the Quality Assurance, Cyber Security and Business Continuity Team and involved several other employees, revealed that the practices and procedures implemented within the Company are as per its Business Continuity & Information Security plans. During the evaluation process, the team presented the necessary requirements requested by the international ISO standard in details, while confirming that internal protocols were taken accordingly. The findings and documented procedures were delivered to the independent auditing team at Top-Certifier for verification prior to the submission.
The ISO Certification in both Information Security and Business Continuity comes as a testament to the diligent approach taken by stc to implement protocols and guidelines to maintain all business-related operations during the pandemic. While the continuity plan goes beyond the restrictive measures witnessed during the pandemic, the team at stc had developed a comprehensive management system to effectively manage such incidents in case they occurred. Through active monitoring and continuously enhancing the system, stc managed to safely resume its operations for all stakeholders while abiding to the guidelines imposed by the government.
stc CTO, engineer Fahad Al-Ali, said, “Continuation of these ISO certifications confirms and demonstrates our commitment to implement robust Information Security and Business Continuity Systems that are adaptable to different circumstances and resilient during times of uncertainty. At stc, we continuously search for new ways to enhance the offerings and services we provide to our customers. To maintain the same quality of services to our customers, it is critical that we provide our employees with access to the necessary resources they need through a streamlined and documented process.”
He added, “Our focus is to uphold the highest international standards when delivering our digital solutions to customers, and as we implement our digital transformation strategy. Throughout the year, we were committed to supporting our customers and the Kuwaiti community during a difficult period, while delivering our services interruptions-free. We identified the challenges that appeared in our path and transformed them into opportunities to elevate the user experience. This enabled us to introduce new-to-market products that can leverage on the strength of our strong 5G network and revamp our services to provide convenient access to our individual and corporate customers. Moving forward, we aim to further enhance our offerings and expand our spectrum of digital solutions to cater to the needs of our diverse customer base.”
In his words of appreciation, Al-Ali thanked the team at stc and all those who participated in achieving this great recognition for the Company.
Source: stc Press Release