The Maldives’ Dhiraagu is upgrading its systems and consolidating its standalone assurance functions with Subex’s Revenue Assurance and Fraud Management (iRAFM) solution.
Dhiraagu is the market leader in the Maldives, with around half a million subscribers. It was the first operator to launch 5G in the market, and is positioning itself for the 5G era by replacing its existing systems with newer, more advanced software.
This includes a consolidated Revenue Assurance and Fraud Management system which could eliminate process duplication while improving functionalities to cover multiple business lines, which also offered scalability to meet expansion requirements that might occur in the future.
By consolidating the revenue assurance and fraud management processes with Subex’s advanced AI-powered solutions, Dhiraagu will be able to boost automation, ensure faster time-to-market and reduced investment costs, improve efficiency and boost scalability and flexibility while reducing total cost of ownership.
“Dhiraagu…were the first operator to provide 5G in South Asia commercially and have been at the forefront of many digital transformation projects in the region. To be successful in their journey, Dhiraagu is currently undertaking a major internal IT transformation, as part of which is looking to upgrade to advanced analytical tools. This makes it very important for them to ensure their processes are built on a foundational layer of Digital Trust, by deploying a credible solution that can scale to their business needs and future proof their investments," said Shankar Roddam, Chief Operating Officer, and Whole-Time Director, Subex.