The Saudi Ministry of Hajj and Umrah has won the Makkah Award of Excellence in Hajj and Umrah services for its efforts during the pandemic and the steps it took to introduce innovative technology systems aimed at facilitating the procedures for pilgrims, including the Hajj smart card.
Dr. Abdulfattah bin Sulaiman Mashat, the Saudi deputy minister of Hajj and Umrah, told Arab News: “The card is linked to all services provided for pilgrims, such as accessing camps, transport means, hotels, paying at POS and ATMs, as well as guiding lost pilgrims and identifying crowded spots,” he said.
The Hajj smart card is linked to a smartphone app.