Jordanian technology firm Startappz, has formulated a set of digital products and services for the MVNO Saudi Lebara. Startappz worked with Saudi Lebara on web and smart application development, e-commerce store upgrade, and strengthening client loyalty and satisfaction. The new digital services from Startappz let Lebara users carry out tasks such as digital number and plan selection, placing orders for SIM delivery, credit check and recharge, subscription to data packages, and activation and suspension of services.
Startappz stressed the importance of integrating smart apps and products into the fabric of telecommunications companies, especially virtual network operators, to compensate for the lack of independent infrastructure. This gives MVNOs the opportunity to boost their competitiveness and the capability to provide faster and more efficient services to their clients.
The renovation of Lebara's electronic channels paves the way for easier and more efficient interaction with customers. After downloading the app, the customer can easily activate and manage their plan and subscriptions.