Nepal Telecom (NTC) has brought a Zero balance offer to support all people for the communication service in this COVID-19 lockdown period. The zero balance package will not be available for all but for only those people who are deprived of communication due to no or less balance.
Ntc has identified those needy prepaid customers by some criteria as those who made at least one call in the first week of lockdown (Chaitra 11 to 18). In addition to the above, the customer also needs to have less than 33 paisa mobile balance on the mid-night of Baishak 8, 2077. If both the criteria are met, then Ntc has sent a message to those numbers. The customer also needs to reply within 2 days to the same SMS as stated there, to get the package for free.
The package available in the zero balance offer is valid for 7 days which includes
- 100 MB data
- 50-minute voice call within Ntc number
- 25 SMS (on-net within Ntc mobile).
All the numbers that do not fall in the above criteria receive those packages. Whereas Ntc declares that they may change the modality of such packages and the criteria as per the circumstances and requirement.
NTC also provides the package for free to the zero balance but not one-way barred numbers, from the lockdown data till now. They also add some minimum balance to the numbers to prevent it from barring one-way and increases the validity period until April 30, 2020.
Source: https://www.nepalitelecom.com/2020/04/ntc-zero-balance-offer-covid19-lockdown.html