In line with the Ministry of Health guidance, and as part of the preventive measures against the widespread of the COVID 19 virus, stc Bahrain is adopting new working models and conditions to ensure a safe environment for its employees, and providing innovative solutions to support the local community in these difficult times.
“We believe in the importance of prioritizing the protection of employees and citizens, and we are working hand in hand with all government bodies in these tough times to ensure that we collectively support Bahrain. Today, and in cooperation with King Hamad University Hospital, and as part of our efforts to help reduce the wide spread of the COVID-19 virus, we provided the hospital with the latest and most advanced video collaboration tools to enable remote patient monitoring and video consultation in order to help reduce visitors to the hospital during these times", said Eng. Nezar Banabeela, stc Bahrain CEO.
"We advise everyone to stay safe and avoid going out except for emergency, and to take advantage of the digital platforms and mobile financial services as it provides safe ways for everyone to carry out their daily work. From our side, and while all our shops are still welcoming visitors, we advise our customers to use our digital and mobile financial services such as stc Pay, our MobileApp, and our e-shop for the utmost safety and flexibility in today’s challenging times”, he added.
Customers can download stc Bahrain MobileApp to pay for their monthly subscriptions or register for new contract connections and renewals. They can visit the stc Online Shop at shop.stc.com.bh, an integrated platform to subscribe for a new device and have it securely and efficiently delivered to the convenience of their homes or offices. Last but not the least, customers can also use stcPay, for most of their transactions including groceries or other essential items.
stc Bahrain has also extended its support to its customers who are remotely working from home and students using virtual-schooling, by providing free data bandwidth and free data streaming of platforms such as Google classroom, MS teams for education, Edunet and UOB blackboard used by majority of schools in Bahrain.
With a retail network of 20 outlets across the Kingdom, stc Bahrain’s shops continue to stay open for business, as the company is complying with the guidelines provided by Ministry of Health and disinfectant measures have been taken at all its stores and its corporate headquarters. The company has also provided its employees with flexibility to remote work to continue to offer high-quality telecommunications services to customers. This includes Customer Care Centre members who already started transitioning to working from home as a trial to ensure their availability to support if there was a need.
As a world-class digital enabler, stc Bahrain is playing an active role in enabling the local community and businesses to stay connected on its fully functional network, while adopting proactive measures to protect its people and the wider audience and help limit the spread of coronavirus infections. And with its ever-evolving digital ecosystem, the company and its highly skilled staff are more than capable to serve its customers from anywhere and anytime and offer them an uninterrupted digital experience and seamless connectivity across all its channels.
stc Bahrain has been working in collaboration with local government authorities to ensure its smooth operations by providing a secure, reliable and fast network even in the most demanding conditions. At the same time, it continues to take substantial measures to provide technical support while safeguarding the health of its staff and subscribers.