Amdocs said that it has signed an agreement with Vodafone Germany to modernize its digital business and operations systems, business processes and customer journeys across all touchpoints and channels while actively reducing business complexity.
The programme, one of the largest of its kind in the world, will facilitate a leaner product portfolio, more agile processes and increased efficiencies; establishing a modern cloud-native technology architecture based on a scalable, agile IT delivery model.
As part of the collaboration, Amdocs will provide Vodafone Germany with an end-to-end digital cloud native and open platform, covering the full journey of care and commerce processes, a dynamic catalog solution enabling Vodafone Germany to launch new services at speed, and RevenueONE, Amdocs’ new solution for capturing every revenue opportunity of the 5G digital economy.
Ralf Hellebrand, Programme Director, Technology, Vodafone Germany
The communications industry is changing rapidly, and we are embarking on an accelerated journey to transform Vodafone Germany’s business, improve IT velocity and offer a unified, digital customer experience.
Gary Miles, CMO, Amdocs
This programme will touch all aspects of Vodafone Germany’s business, from customer experience, products, partners and processes to IT infrastructure. We are proud to partner with Vodafone Germany on this transformation journey.