Landmark Group, the Dubai-based retail and hospitality conglomerate, has launched e-commerce apps for iPhone and Android and an e-commerce website for its Centrepoint brand in Kuwait.
According to Eshopworld, Kuwait’s e-commerce market is expected to grow to $1.07 billion by 2020. The country has around 2.6 million internet users with 2.4 million of those already shopping online.
Centrepoint’s foray into e-commerce in Kuwait will tap into this rapidly growing online market, Landmark said in a statement.
Saibal Basu, chief operating officer, Landmark Group Kuwait, said: “With a growing number of people here in the region now opting to shop online, launching an e-commerce site and app that will give them instant access to our products was a natural transition.”
Home to four of Landmark Group’s most popular concepts - Babyshop, Splash, Lifestyle and Shoemart - Centrepoint mobile apps and website will offer customers over 25,000 products across fashion apparels, shoes, beauty, baby products, home fragrances and decorative furniture. Customers can shop for over 200 homegrown and international brands on Centrepoint’s mobile apps and website.
Simon Smith, chief operating officer, Centrepoint, said: “We are excited to launch the new online store to our customers in Kuwait. The mobile apps and website have been designed to suit their convenience... Our goal is to ensure that we reach out to the modern-day customer and bring in a truly integrated omni-channel experience.”
The new digital shopping experience will be available 24/7 in both English and Arabic.
To begin with, customers can opt for Home Delivery or Click & Collect which allows customers to shop and pay for their order online and collect it from the nearest nominated Centrepoint store.
Other features include Cash on Delivery, easy returns within 15 days from store or pick up from home, and the integration of Shukran, the Group’s loyalty programme.
Landmark Group first ventured into e-commerce in the UAE in December 2012 and has grown exponentially with a 140 percent compound annual growth rate (CAGR) from 2013 to 2018.
Today, it offers online shopping in five countries – the UAE, Saudi Arabia, Bahrain, India and Kuwait and aims to further expand its e-commerce business by rolling out new innovations and features.