National Water Company (NWC) and Saudi telecom Company (STC) signed a memorandum of understanding stipulating that the former shall leverage the technologies and services the latter provides in the field of digital solutions and communications and information technology. The event took place during their participation in GITEX 2018 in Dubai, UAE.
The memorandum was signed by Abdul Rahman Al-Oweis, Vice President of Shared Services at NWC, and Riyadh Mu’awwad, Vice President of Government Sales and VIP Clients at STC, in the presence of NWC CEO, Eng. Mohammad bin Ahmad Mowkley, and Dr. Tarig Enaya, Enterprise SVP at STC.
The two parties examined developing a strategy that aims to create smart meters, smart readings, as well as the process management for the NWC smart meters, based on STC communication means and ICT services, which are considered an enabler of the network that is supported by trial operation.
STC will organize a workshop to present cloud products in the market to NWC, in order to identify the latter’s needs. Another workshop on cybersecurity will be held to present STC services in this field, and identify the support mechanism suitable for the NWC systems’ level of maturity.
The two parties looked into how to enrich and support geographical locations and client data content, in addition to studying the collection process methods through call centers, call payments, and the call loyalty program, as well increasing the level of collection performance in a smart manner.
The memorandum stipulated that STC designs a study of video conference solutions for the conferences held generally by NWC to identify all its requirements and provide the latest digital solutions. STC will provide special call packages and offers for NWC employees and their families.
Source: Press Release