Ooredoo Kuwait and Huawei have signed a “Future Mode of Operation (FMO)” IT and Network Managed Services contract at the 2015 Huawei Global Service Forum. Under the terms of the contract, Huawei will provide managed IT and network operations, network performance management and service quality improvement for Ooredoo Kuwait. Huawei will provide an ICT Converged Operation solution to manage IT and telecom equipment through converged operation processes, resources and tools. The aim is to help Ooredoo Kuwait achieve digital transformation, operational excellence and to improve the customer experience.
“The FMO project is significant for Ooredoo,” said Prabjit Singh Panesar, Ooredoo Kuwait Deputy CTO & Director of Service Assurance. “It will accelerate the speed of our response to the market, improve network performance and quality of service, and enhance the end-user experience. We are pleased to be working with Huawei as their products and service capabilities in the IT and telecommunications fields will help us achieve ICT transformation.”
“For us, Huawei’s ICT infrastructure transformation service has been one of the company’s key strategic investments, which will strengthen our position as a strategic partner for operators,” said Dr. Howard Liang, Senior Vice President, President of Global Technical Services, Huawei. “It is an honor for Huawei to be selected as the FMO project supplier for Ooredoo Kuwait. The cooperation between Ooredoo and Huawei now extends from purely CT to encompass IT, and we are committed to delivering the ICT converged operation Ooredoo Kuwait needs to achieve operational excellence and digital transformation.”
The cooperation between Huawei and Ooredoo is an important milestone for Huawei as a Managed Services provider rapidly investing in the IT field. Huawei has become a global strategic outsourcing partner for operators working to achieve digital transformation. To date, Huawei has accumulated more than 40 ITO contracts, serving over 20 operators in more than 20 countries. Huawei is now a strategic outsourcing partner for operators around the world.
Source: http://www.mobileworldlive.com/huawei-wins-five-year-it-operation-contract-with-ooredoo-kuwait/