Industry Updates

'SAMENA Daily' - News

du announces free credit transfer service for Pay as You Go customers

As part of its on-going efforts to improve customer satisfaction, du has announced a change in its credit transfer service,One 2 One. As of 28 June, customers will be able transfer credit with lifetime validity between prepaid mobile lines free of charge through the More Time option only. Transferring credit through the More Credit option will no longer be available. "As part of our commitment to customer satisfaction we always make our valued customers aware of changes in our existing product and service propositions. I'm glad that our customers can enjoy credit transfers with lifetime validity and completely free of charge," said Fahad Al Hassawi, Chief Commercial Officer, du. Credit transfers can be multiples of AED1, between the values of AED2-AED200 (for example, AED5, AED55, AED101 and so on). Customers can transfer credit to up to 25 friends in one day, with the amount of transfer either equal to, or less than the available balance in their More Time account. Transferring credit is simple. To transfer AED30 to mobile number 055 1234 567, Pay as you GoR customers need only dial *121*0551234567*30#. They will receive a confirmation of the recipient mobile number and amount in an SMS, with the transfer made after confirmation.

Ends

About du

We opened for business in 2006. We offer mobile and fixed telephony, broadband connectivity and IPTV services to individuals, homes and businesses. We also provide carrier services for businesses and satellite up/downlink services for TV broadcasters. As a rapidly-growing enterprise, we have a team of experts working to enhance and expand our bouquet of service offerings. Our people come from over 60 countries - we mirror the rich cultural diversity of our nation, while being able to serve our customers in a variety of languages. Over 50% of our senior management team and customer-facing employees are UAE nationals, and we remain committed to providing fulfilling opportunities for quality talent in a cosmopolitan working environment. By the end of 2012, more than 6.45 million people and over 50,000 businesses have chosen to use our services. In a survey conducted by ARC Chart, we were named the Best Mobile Broadband Network 2012 in the Middle East and Africa region. We also ranked first in MENA's Standard & Poor/Hawkamah Environmental, Social and Corporate Governance Index in 2011. du is 39.5 percent owned by Emirates Investment Authority, 20.081 percent by Mubadala Development Company PJSC, 19.5 percent by Emirates Communications and Technology LLC and the remaining stake by public shareholders. du is listed on the Dubai Financial Market (DFM) and trades under the name 'du'.

For further information, please contact: Saugat Chatterjee Public Relations Manager Brand & Communications du Mobile: +971 55 9367045 begin_of_the_skype_highlighting +971 55 9367045 FREE  end_of_the_skype_highlighting



Source: http://www.du.ae

ATTENTION
LS2025 Banner