The role of satellite communications in keeping aircraft connected just keeps on growing. Satcoms specialist Viasat has announced that it is expanding its long-standing relationship with Aeromexico, Mexico’s global airline.
Aeromexico has chosen to retrofit its Boeing 787 Dreamliner fleet with what Viasat describes as its most advanced in-flight Wi-Fi solution. The fleet comprises 17 total aircraft, including eight B787-8s and nine B787-9s.
The Boeing 787-8s will be equipped first, with installation for the 787-9s quickly following. The first of these new Viasat-equipped aircraft is set to enter service later in 2025.
Viasat has provided in-flight connectivity on certain Aeromexico aircraft since 2018. Viasat says that the carrier’s decision to upgrade the Dreamliner in-flight Wi-Fi with Viasat's connectivity system highlights its ongoing commitment to providing passengers and crew with an exceptional onboard experience, including streaming video, browsing and real-time messaging throughout the flight.
Additionally, Aeromexico is using the Viasat Ads platform to offer its passengers free, ad-supported connectivity sessions – including streaming speeds capability.
To enhance its passenger experience goals, including NPS (net promoter score – a consumer rating metric) and loyalty, Aeromexico will continue to take advantage of Viasat’s high-capacity, Ka-band satellite network to provide a high-speed online experience on routes served by the Dreamliner fleet, including a number of cities in Latin America and Europe.
Viasat says it is focused on serving the aviation market by combining high throughput satellite capacity with the ability to flex that capacity so that it can continuously meet demand where and when it is most concentrated.