Following the passage of the cyclone Chido, Orange is mobilizing its teams to provide support for the Mahorais population. Orange’s fixed and mobile networks in the archipelago have been severely impacted by the cyclone. However, the Group is mobilizing its forces to restore basic communication means from this weekend in certain key zones. This will facilitate crisis management efforts and will allow residents to stay in touch with their loved ones. Core equipment including submarine cables and strategic sites on the islands, as well as emergency numbers, remain operational, further facilitating the repair efforts.
Once authorized by authorities, Orange’s local technical teams have started work on-site to assess the situation, maintain operations in strategic sites and begin repairs. Orange thanks them for their full commitment, energy and resilience in particularly challenging conditions. To support local teams, Orange is deploying assistance from Réunion and mainland France. A dedicated response team of around forty employees experienced in emergency situations will be deployed in the coming days. Orange is currently working on the logistical means to implement and transport personnel and equipment.
Orange has also sent six “SafetyCases”, a compact emergency telecoms device that can be used to restore communications when no other network is available. Using satellite technology, it will provide secure Wi-Fi connectivity in otherwise isolated areas. These devices will be used at certain priority sites, with others designated for public authority needs and port management.