Telkomsel continues to strengthen its position as the leading provider of digital telecommunications services by expanding its 5G network (Hyper 5G) extensively across the Greater Jakarta area (Jabodetabek).
Supported by Huawei, this initiative ensures the community enjoys the best digital experience during the Christmas and New Year 2024/2025 (NARU) festivities.
Telkomsel continues to strengthen its position as the leading provider of digital telecommunications services by expanding its 5G network (Hyper 5G) extensively across the Greater Jakarta area (Jabodetabek).
Supported by Huawei, this initiative ensures the community enjoys the best digital experience during the Christmas and New Year 2024/2025 (NARU) festivities.
The enhanced Hyper 5G coverage includes key routes from Soekarno-Hatta to Halim Perdanakusuma airports, areas like Pantai Indah Kapuk 1 and 2, and business hubs spanning from Pondok Indah to the National Monument (Monas). Telkomsel plans to systematically expand its 5G network to other prime locations across Indonesia.
Telkomsel's 5G technology offers internet speeds up to four times faster than 4G, with greater reliability, support for multiple devices, and low latency to enable advanced technologies and innovations. Since its commercial launch in 2021, Hyper 5G has become Indonesia's most extensive 5G network, with over 1,400 base transceiver stations (BTS) across 56 cities and regencies, driving progress and supporting the country's digital transformation.
To enhance its service quality, Telkomsel integrates a Hyper AI approach powered by artificial intelligence for faster responses to network disruptions and automated network management. This framework optimizes service quality and efficiency, especially during high-traffic periods like NARU. The low latency of Hyper 5G further supports AI-based initiatives, including the Veronika Virtual Assistant (B2C) and Ted Virtual Account Manager (B2B), ensuring effective customer care and innovative services.
Telkomsel anticipates a 14.8% increase in data traffic during NARU, with total payloads expected to reach 1,981 petabytes. Infrastructure optimization, including thorough network testing across key routes and locations, ensures seamless connectivity for customers.
Based on Ookla®'s Speedtest Intelligence® data for Q1-Q2 2024, Telkomsel has been recognized for "Fastest 5G Mobile Download in Indonesia" and "Best 5G Mobile Latency in Indonesia," solidifying its position as the country’s leading 5G network provider with the best download speeds and lowest latency.
Indra Mardiatna, Chief Technology Officer of Telkomsel
As the epicenter of economic activity, governance, and a national progress barometer, this region has significant 5G smartphone penetration, a high number of international roamers, growing 4G/LTE users, and increasing demand for high-speed data. With the Hyper 5G network, we not only deliver ultra-fast connectivity and low latency but also serve as a catalyst for digital transformation, opening opportunities for progress in every aspect of life as we strive toward the vision of a Golden Indonesia 2045.
Indra Mardiatna, Chief Technology Officer of Telkomsel
Through Hyper AI, Telkomsel provides optimal service quality in various situations, ensuring the best customer experience anytime, anywhere, including at crowded points during NARU and strategic Hyper 5G locations. As a leading digital telecommunications service provider, Telkomsel is committed to spreading optimism and positive energy to the community. By optimizing the readiness of connectivity, services, and innovative solutions, Telkomsel strives to ensure every customer enjoys Christmas and New Year moments with ease, comfort, and joy.