The Telecommunications Regulatory Authority (TRA) of Oman has introduced a new licensing and permits system on its website, designed to streamline processes for various stakeholders in the telecommunications sector. This innovative system targets licensees, new investors, companies, SMEs, and individuals interested in providing telecommunications services.
Developed in collaboration with the Ministry of Commerce, Industry and Investment Promotion (MOCIIP), Riyada, the Ministry of Labour, and the Oman Chamber of Commerce and Industry (OCCI), the system automates seven essential services related to regulatory obligations. These include permit application submissions and significant reductions in the documentation required for obtaining licenses.
The system enhances efficiency across three licensing categories:
- The first category sees a 77 percent automation in accepting and issuing licenses.
- The second category has reduced required documents from 17 to just 4.
- The third category achieves an automation rate of approximately 76 percent.
Additionally, the system fully automates applications for private communications networks intended for personal use and not connected to the public network. Applications for exploiting and accessing inactive infrastructure have also seen documentation reduced by 100 percent.
This streamlined approach not only simplifies and accelerates the application process but also provides clearer information to applicants, significantly enhancing service resolution and reducing bureaucratic hurdles. The initiative is part of Oman’s ongoing efforts to foster a more efficient and accessible telecommunications sector.