Indonesian telecoms service provider Indosat Ooredoo Hutchison has announced a new strategic partnership with Garuda Indonesia, the country’s national airline.
While technical details are fairly sparse, we are told that the collaboration will see Garuda explore the use of various new digital technologies with help from Indosat, aiming, according to the partners, to “enhance operational quality, optimise ancillary revenue and personalise passenger experiences”.
For Garuda in particular the optimisation of flight services through digitisation and increasingly seamless travel planning for passengers are cited as appealing early benefits of the partnership, although how any solution will be rolled out was not made clear.
According to the Total Telecom news service, the strategic partnership is backed by the Indonesian Ministry of Tourism and Creative Economy, which hopes the deal will add value to the country’s aviation and tourism sectors.
This is far from the only unusual industry partnership recently announced by Indosat Ooredoo Hutchison. In early July it said that it had launched a new suite of AI-powered, cloud-based solutions specifically geared to help Indonesia’s upstream oil and gas industry become more sustainable.
As for airlines, they are clearly an attractive target for some operators if a few recent headline-making partnerships are any indication. One such, reported here recently, is a strategic alliance that will see Qatar Airways working with Qatar service provider Ooredoo and Google Cloud.
The aim of this alliance is to leverage Google Cloud’s data analytics and artificial intelligence solutions for enhanced customer experiences and sustainability.