As part of a new collaboration with electronics retailer Mobil Pohotovost, Vodafone Czechia is guaranteeing its customers “the best trade-in value for used phones and tablets on the market.” The money obtained can be used to purchase a newer model as part of the operator’s RE-START service which itself is part of the newly introduced Vodafone Flex service package. RE-START allows customers to trade in old devices, reducing the financial burden of upgrading to newer models. The process is streamlined with online registration, courier service, and quick payment.
Vodafone said its Flex package offers several benefits. These include the ability to trade in old phones and tablets, discounted financing for new devices, and worry-free use of technology with Vodafone Care insurance. Additionally, customers use the OneNumber service, allowing calls from smartwatches without a phone in range. Vodafone claims it is the only domestic operator to guarantee this service for Apple, Samsung, and Xiaomi watches. Both the OneNumber service and Vodafone Care insurance are free for the first three months.
“In the Czech Republic, three-quarters of mobile phones are still sold separately in electronics stores,” said Vodafone VP for consumer Zohar Weitz. “We want to provide customers with the full spectrum of the latest technologies, which is why we offer a comprehensive range of devices and additional services and features with discounted financing within the Vodafone Flex service package.”
She added: “We help our customers keep pace with the dynamic development of technology conveniently in one place and at favorable prices. We believe that modern technology should be accessible to everyone.”
In the Czech Republic, Vodafone provides services to more than 4.5 million customers – about 4 million in mobile services, and another approximately 700,000 in fixed services, where Vodafone strengthened its position after integrating UPC Czech Republic.
Phone or tablet trade-in
Vodafone said Flex addresses “all customer needs” from the first purchase and during upgrades when people still have an older working phone. Still functional phones and tablets can be sold within the Vodafone RE-START program, reducing the financial burden associated with purchasing a selected newer device. The trade-in process is simple: after online registration, the customer receives a price offer, and if they decide to accept it, they just need to send the device for free via an agreed courier service. The money can be in the account within two days.
The operator said customers who use multiple operator services simultaneously (mobile tariff, fixed internet, and Vodafone TV) can apply an additional discount of up to CZK 4,000 on the purchase of all devices, and for selected devices – such as the Samsung Galaxy S24 128GB – up to CZK 7,000 as part of a combined discount available in stores.
Vodafone suggests customers can save more by taking up its offers. The latest is where customers can get a Xiaomi smartwatch worth CZK 7,001 for an additional one crown with the purchase of a Xiaomi 14 phone throughout the summer. Additionally, up to two devices can be purchased in instalments for one phone number. The operator is also offering OneNumber free for the first three months.
Vodafone Flex is a mobile plan offered by Vodafone, designed to provide Flexibility and simplicity for customers. It typically allows users to customize their plans according to their usage needs by purchasing “Flex” units that can be used interchangeably for data, calls, and texts.