In October 2021, the Togolese telecoms regulator carried out a study to determine the opinion of the population regarding the launch of mobile number portability. 95% of consumers were in favor of this idea.
The Regulatory Authority for Electronic Communications and Posts of Togo launched mobile number portability recently. It was during an official ceremony chaired by Cina Lawson, the Minister of the Digital Economy and Digital Transformation.
Togolese telecoms consumers will now be able to change mobile telephone operator while retaining their original numbers. “ Their choice will now only be based on the quality of service offered by the operators or on the affordability of the tariff offers ” explains ARCEP.
It was in April 2023 that ARCEP started the technical implementation of mobile number portability in Togo, in accordance with the relative regulations adopted in July 2022 and approved by the government a month later. The initiative follows a market study carried out by the regulator in October 2021, which showed that 95% of Togolese consumers were in favor.
The advent of portability should make it possible to introduce more competition into the Togolese mobile telephony market, for the benefit of consumers. According to ARCEP data for the 4th quarter of 2023, Moov Africa holds 59% of the 7.5 million mobile telephone subscribers, while Togo Cellular holds a market share of 41%.
Source: https://www.agenceecofin.com/telecom/0405-118405-le-togo-lance-la-portabilite-des-numeros-mobiles