Page 61 - SAMENA Trends - October-December 2024

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

Tech Mahindra Announces AI Center of Excellence, Powered by NVIDIA AI
Enterprise and omniverse Platforms

Tech Mahindra, a leading global provider of technology consulting
and digital solutions to enterprises across industries, announced
the establishment of a Center of Excellence (CoE) powered by
NVIDIA platforms to drive advancements in sovereign large
language model (LLM) frameworks, agentic AI, and physical AI.
Based on the Tech Mahindra Optimized Framework, the CoE
leverages the NVIDIA AI Enterprise software platform — including
NVIDIA NeMo, NVIDIA NIM microservices and NVIDIA RAPIDS —
to offer customized, enterprise-grade AI applications to help its
clients adopt agentic AI in their businesses. Agentic AI significantly
improves productivity by enabling AI applications to learn, reason,
and take action. The CoE also uses the NVIDIA Omniverse platform
to develop connected industrial AI digital twins and physical AI
applications across various sectors, including manufacturing,
automotive, telecommunications, healthcare, banking, financial
services and insurance. Leveraging the capabilities of the CoE,
Tech Mahindra has also developed Project Indus 2.0, an advanced
AI model powered by NVIDIA NeMo based on Hindi and dozens
of its dialects, such as Bhojpuri, Dogri, and Maithili. Project Indus
2.0 caters to diverse sectors, including retail, banking, healthcare,
and citizen services, in India. It stands out as a state-of-the-art
LLM that advances Hindi and dialect conversations. In the future,
Indus 2.0 aims to include agentic workflows and support multiple
dialects to provide a more nuanced and effective AI solution Fanelli, Vice President, Enterprise Software at NVIDIA, said, “Built
tailored to India's diverse linguistic and cultural landscape. Atul with NVIDIA technology, Tech Mahindra’s Center of Excellence
Soneja, Chief Operating Officer, Tech Mahindra, said, “At Tech will accelerate the development and adoption of sovereign AI
Mahindra, we are redefining the boundaries of AI innovation. LLMs and applications tailored for India’s diverse industries and
Collaborating with NVIDIA, we are setting a new benchmark for linguistic landscape. Our collaboration with Tech Mahindra is
enterprise-grade AI development by seamlessly integrating helping create a foundation for AI-driven innovation in the region
GenAI, industrial AI and sovereign large language models into the and around the world.” The CoE, located within Tech Mahindra’s
heart of global enterprises and industries.” Tech Mahindra will Makers Lab in Pune and Hyderabad, is a significant step in the
also leverage the new NVIDIA NIM Agent Blueprint for customer organization's efforts to bring GenAI, LLMs, and digital twins
service to help call center clients build custom AI virtual assistants into mainstream use, providing solutions for enterprises and end
that can aid human agents in rapidly resolving issues. John users.

Tech Mahindra Launches agentX, a Comprehensive Suite of GenAI Solutions
to Drive Efficiency for Enterprises Globally

Tech Mahindra a leading global provider business, IT, and data tasks, improving integrating with existing business
of technology consulting and digital productivity by up to 70%. The first solution processes, agentAssistX will maximize the
solutions to enterprises across industries, of the TechM agentX suite, agentAssistX, value of AI investments, driving adoption
announced the launch of TechM agentX—a is a GenAI-powered, agentless business, and delivering measurable outcomes for
comprehensive suite of GenAI-powered IT, and end-user support solution aimed enterprises. Kunal Purohit, President –
solutions designed to drive intelligent at unifying and optimizing support silos. Next Gen Services, Tech Mahindra, said,
automation and enhance efficiency This will make IT support faster, easier, “With the launch of TechM agentX, our
for enterprises globally. The solutions scalable, and more efficient. In addition, vision of AI-driven enterprise automation
will address inefficiencies in traditional agentAssistX can integrate with ITSM takes a significant leap forward. The
operations, enabling enterprises to achieve (service management) software, enterprise implementation of these solutions will
enhanced productivity, scalability, and security, network telemetry data, and cloud be a game-changer for enterprises. By
user experience. Through these solutions, management tools to automate ticket automating intricate processes and
enterprises can automate complex resolution and provisioning. By seamlessly significantly enhancing productivity,

61 OCT-DEC 2024