Page 57 - SAMENA Trends - October-December 2024

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

employee engagement, innovation, and leadership. The company
has continued to prioritize local talent development, aiming to
empower young professionals and foster a positive work culture.
Dr. Al-Naimi expressed pride in Ooredoo's successes, noting that
these achievements are a result of teamwork and a shared focus
on innovation. “We’ve reached our strategic goals for 2024, and
the path is clear for more success in the coming year,” he said.
2025 Strategy: Focusing on AI and Digital Innovation
Looking ahead, Ooredoo Kuwait’s strategy for the year ahead
will focus on leveraging AI to streamline operations and enhance
customer service. This includes automating processes to
increase operational efficiency and offer tailored customer
experiences through data-driven insights. The company plans to
launch new digital products that align with global technological
advancements, in collaboration with leading tech companies.
Leading with Vision and Innovation
In his closing remarks, Dr. Al-Naimi expressed pride in the
landscape, offering innovative services and solutions that company’s progress and outlined the goals for the future. “The
enhance the customer experience. The company has expanded next phase requires ambitious planning and a proactive approach
partnerships with key government agencies and leading private to addressing both challenges and opportunities, especially in the
sector entities to introduce new communication solutions, realms of digital innovation and AI,” he stated. “We are poised to
enriching Kuwait’s digital ecosystem. Among the key initiatives build on our successes from 2024 and continue delivering on our
launched were new digital solutions that had a direct impact on 2025 vision."
the daily lives of Kuwaiti citizens. The company’s commitment Ooredoo Kuwait’s CEO, Abdulaziz Al-Babtain, echoed Dr. Al-
to sustainability and innovation aligns with Kuwait’s Vision Naimi’s sentiments, reinforcing the company’s commitment to
2035, underscoring Ooredoo's ongoing role as a key player in the growth and innovation. He stressed that the company’s vision
region's telecommunications and digital transformation. for 2025 focuses on leadership, sustainability, and continuous
Digital Transformation and Corporate Sustainability improvement, reinforcing Ooredoo’s position as a key player in the
Internally, Ooredoo’s HR department has focused on investing in regional telecommunications market.
human capital development, creating an environment that fosters

Salam Mobile Renews Strategic Partnership with
Zain KSA

The Integrated Telecom Company (Salam
Mobile) has extended its strategic
partnership with Zain KSA, the leading
provider of telecommunications and
digital services in Saudi Arabia. This newly
signed agreement extends the collabo-
ration until 2030, focusing on expanding
and enhancing Salam Mobile's services by
leveraging Zain KSA’s cutting-edge hosting
capabilities and advanced telecommuni-
cations infrastructure. This collaboration
aligns with Salam Mobile’s strategy to
elevate user experiences, strengthen its
presence, and expand its services across
the kingdom. By leveraging Zain KSA’s
advanced 5G infrastructure and digital
capabilities, Salam Mobile aims to deliver
enhanced mobile solutions, while contrib-
uting to the Kingdom’s broader digital

57 OCT-DEC 2024