Page 49 - SAMENA Trends - May-June 2023

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

between fixed and mobile networks. The Peruvian
government launched a public contest to select a
manager of the centralized number porting database
for the period from April 2024 until April 2029. In
Colombia, the telecoms regulator, CRC, consulted on
modifying the reasons for rejecting number porting
when there is fraud identified in the process. Cullen
International’s benchmark provides an overview of the
mobile and fixed number portability regimes and their
implementation across the Americas.

Cisco Accelerates Full Stack Observability Strat-
egy with Customer Digital Experience Monitoring

Uniquely positioned to deliver industry-leading Full-Stack Strategy Officer, and GM of Applications. “Customer Digital
Observability to customers, Cisco announced a new OpenTelemetry- Experience Monitoring seamlessly brings together our industry
based integration of Cisco AppDynamics application observability leading application observability and our unparalleled network
and ThousandEyes network intelligence. This integration is bi- intelligence, so that customers can uncover all the application
directional, with data exchanged simultaneously between both and network dependencies not visible before.” Cisco’s Customer
solutions, in real time. User experience has increasingly become Digital Experience Monitoring solution also allows organizations to
Draft
a key performance indicator at the boardroom level. Organizations break down the barriers to meaningful collaboration that can exist
are working to ensure they can elevate digital experiences at between Infrastructure & Operations teams, Application Developers,
scale via the applications that are at the heart of all business SecOps and DevSecOps teams; all of whom now need to work
interactions today. That said, user experience can be impacted by more closely together to ensure success. This helps organizations
many factors. The key is to find the root cause of impact as soon to move fast and focus on what matters most – driving revenue,
as possible and address the issue before it reaches the end user elevating user experience, managing risk and reducing costs
and hurts the overall performance of the application and ultimately all while reducing tool sprawl. The ability of companies to get a
the business. Cisco’s solution provides insights into both the complete picture of their applications’ health and users’ journeys
application and the network, with internet connectivity metrics positions businesses to make better-informed decisions and
for application operations and real-time application dependency resolve issues quicker; ultimately leading to better user experience
mapping for network operations. The solution is automatically and improved business outcomes. This bi-directional integration
available without further installations, drives powerful customer further strengthens Cisco’s ability to deliver world class customer
digital experience monitoring from the combined application digital experience monitoring especially when coupled with the
and network vantage points, and delivers differentiated business industry leading Real User Monitoring (RUM) that Smartlook offers.
outcomes. It significantly reduces Mean Time to Resolution (MTTR), In April Cisco announced the intention to acquire Smartlook, a
closes observability gaps with actionable recommendations and company that excels at analyzing and contextualizing end user
helps teams prioritize network remediation based on business digital behavior. Smartlook, the bi-directional integration and the
impact/criticality. “Our customers are committed to delivering innovations Cisco continues to deliver fulfill the expectations
the best digital experiences for their businesses. However, as customers have to be able to enjoy end-to-end monitoring of an
digital experiences get simpler for the consumers, they get experience for user accessing applications and services hosted
more complex for companies,” said Liz Centoni, EVP, Chief anywhere from any location using any device. Cisco remains
committed to simplifying the buying experience as well. In February
Cisco Business Risk Observability was launched and is included in
the Cisco FSO Essentials bundle, which also includes critical full
stack observability capabilities. In addition, the company is also
announcing the Cisco FSO Advantage bundle. This bundle adds
real-time ingestion of network intelligence metrics into application
observability and real-time application dependencies for network
operations. This offer helps customers deliver the end-to-end
visibility, correlated insights, and recommended actions, tied
to business context, across application monitoring, application
security, the network and the internet. Only Cisco can combine the
required vantage points of applications, networking and security at
scale that can power true Full-Stack Observability.

49 MAY-JUNE 2023