Page 125 - SAMENA Trends - March 2020

REGULATORY & POLICY UPDATES SAMENA TRENDS

United Arab Emirates

The Telecommunications Regulatory Authority (TRA) has process and a comprehensive management review. Commenting
announced it has received the CIPS corporate ethics mark on this milestone, H.E. Saeed Sultan Al-Suwaidi, Deputy Director
from the Chartered Institute of Procurement & Supply (CIPS), General of TRA’s Support Services Sector, said: “We in the UAE
becoming the first federal entity in the UAE to achieve such believe that humans are the most important factor in achieving
recognition. This achievement comes in light of TRA’s efforts the goals and future visions of the country. Our wise leaders
on continuous development, contributing to achieving global have underlined the importance of developing human resources
leadership, excellence and developing functional competencies and national competencies to contribute to enhancing the UAE’s
in ethical procurement and supply management. This mark position and achieving leadership in various fields. Accordingly,
is highly regarded as an indicator of key global practice in the the TRA has been keen to adopt best practices in human resource
procurement and supply profession, especially in dealing management so as to ensure having a highly efficient and qualified
with suppliers and partners while ensuring transparency and human capital that is capable of accommodating the rapid
professional ethics. Commenting on this milestone, H.E. Saeed changes taking place in the world today, and achieving the TRA's
Al Suwaidi, Deputy Director General of TRA’s Support Services vision to be a leading entity in sponsoring the ICT sector of the
Sector, said: "The TRA is actively working to reach the first place UAE.” His Excellency also stressed that empowering employees
in the Telecommunications Infrastructure Index (TII), a global to make decisions and participate in achieving goals within a
competitive index issued by the United Nations. To this end, stimulating work environment is one of the corporate values
the TRA had to develop the procurement and supply function adopted by the TRA, adding: “At the TRA, we are keen to provide all
and system, as well as prepare a highly qualified team. TRA’s resources that would help our employees perform their tasks very
international certification reflects the tireless efforts of the effectively, whether through training or by providing a stimulating
Procurement and Contracts Team in bringing about a major work environment with the latest technologies and equipment
transformation in the TRA, and the fruitful cooperation between required. Therefore, the TRA deserved these international
the TRA and specialized international organizations such as certificates, underscoring the success of HR plans and solutions
CIPS.” Mr. Al Suwaidi stressed that TRA's goals and visions can followed by the TRA.” The human resources governance in the
only be achieved by providing the best performance in the various TRA is based on a number of principles, the most important of
sections and departments of the TRA, adding: “We at the TRA work which are clarity and transparency in the design and output of
as a team towards achieving a smooth and swift entry into the era regulatory processes and practices; openness in processes,
of the Fourth Industrial Revolution (4IR) and Artificial Intelligence practices and outputs; and accountability to auditing officials,
(AI). Our success depends mainly on providing advanced legal authorities and stakeholders. Effective human resources
infrastructures, hence the role of the procurement and supply governance requires coordination, commitment and engagement
profession, which we have sought to develop in the past years at all levels of the TRA to reflect full compliance through integration
by developing the capabilities and skills of employees working in between strategic action planning and implementation. Given
this domain, especially since we are living in a transitional period the importance of human resources governance, the TRA has
characterized by the automation of procurement processes, which been keen to apply ISO 30408 specifications and guidelines
is in line with the UAE’s trends towards digital transformation.” on tools, processes and practices to be put in place in order to
The TRA continuously promotes the smart business method and establish, maintain and continually improve effective human
adopts digital technology in all tasks while implementing online governance. TRA’s certification in ISO 30405 reflects the success
systems for procurement, contracting and supplier management, of its plans to attract, recruit, evaluate and hire talents, focusing
thereby leading to reduced administrative effort, faster decision- on key processes and practices including the development of
making, reduced cost and increased competitiveness among recruitment policy, from identifying potential applicants and
suppliers to offer the best deals. (March 15, 2020) tra.gov.ae onboarding to evaluation and measurement. ISO 10015 is part
of the ISO 9000 set of standards, which gives guidelines for
The Human Capital Department at the General Authority for an organization to identify, establish and maintain a robust
Regulating the Telecommunications Sector was certified in three system for quality assurance and gauging training effectiveness,
standard specifications: ISO 10015 - Guidelines for training, ISO where organizations are able to optimally invest in training and
30408 - Human resource governance and ISO 30405 - Recruitment maintaining their competitive edge.
management. This achievement is the culmination of TRA’s HR (March 10, 2020) zawya.com
plans and initiatives and TRA’s implementation of an internal audit

125 MARCH 2020