Page 19 - SAMENA Trends - February 2020
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REGIONAL & MEMBERS UPDATES  SAMENA TRENDS

        and in the future.  Haitham  Alfaraj,  senior   modern  architecture  designed  to  benefit   world-class experience. We are confident
        vice president  of Technology  and Opera-  from greater agility, openness and auton-  that, with STC, Celfocus and Matrixx, this
        tions at STC says, “In line with the Saudi   omy.  To further enhance  our customer   unique engagement will result to a model
        Vision 2030, digital evolution is a key pillar   experience,  Jawwy  is  focused  on  better   project in the region.”  “Celfocus’  partic-
        and hence; it is at the core of our technol-  platform performance with modern billing   ipation in this innovative and ambitious
        ogy strategy.  Such  evolution  is  intended   & charging, openness, adoption of a multi-  program aims  at delivering  an extensive
        to build the digital foundation for the dif-  speed  architecture, partnership  enablers   transformation  of  Jawwy’s  digital  chan-
        ferent lines of businesses. We have built a   and platform security.  This innovative   nels and integration. With a modern archi-
        dedicated stack to serve the Jawwy digital   engagement enables us to embark on this   tecture  design,  Jawwy’s  business  teams
        brand in order to lift up the quality of ser-  journey, while also adopting new solutions   will benefit from greater agility and auton-
        vices and meet the rising expectations of   and technologies with world class partners   omy  while  ensuring  the  efficiency  and
        our consumer – the Saudi youth segment.   and alliances to take our customer experi-  reliability required by technology teams,”
        As part of our commitment to providing the   ence to the next level; thus, affirming STC’s   says  Paulo  Trigo, CEO,  Celfocus. Speak-
        best innovative services, we are partnering   commitment to remain a trend setter in the   ing for Matrixx  Software, Dave Labuda,
        with Matrixx, Celfocus and STC Solutions   region.”  “There is no doubt  we are living   founder & CEO adds, “Partnering with STC,
        to further modernize the Jawwy technical   the digital  evolution era.  Our  government   STCS and Celfocus to transform Jawwy’s
        stack by establishing more digital enablers   has identified the digital component as a   offerings  to provide  their  customers with
        and extending the openness of the Jawwy   key pillar in Vision 2030 for a better quality   a truly mobile  experience  is an exciting
        platform  to support further  growth while   of life,” comments Omer Alnomany, CEO of   opportunity.  To successfully  compete  in
        further  enriching our  customers’ experi-  STC Solutions. “The private sector players   today’s market, mobile operators  have to
        ence.” According to Hany Aboushady, CTO   strive to offer the best digital experiences   offer their customers  creativity, control
        of Jawwy, “As the digital era rapidly evolve,   to their customers.  STCS, is  committed   and transparency.  We are proud to be at
        together  with STC Technology, we con-  to  providing innovative  digital  services   the core of Jawwy’s commitment to pro-
        tinue to enhance our platform architecture   to  our customers.  We are very  proud to   viding its customers with a truly innovative
        through  an extensive transformation of   be  leading  Jawwy  digital  transformation   digital service.”
        our digital channels and integration via a   engagement that will give our customers a





                                             Batelco the First in Bahrain to Launch 5G
                                             International Roaming



        Batelco,  the  leading  digital solutions
        provider  in  the  Kingdom  of  Bahrain,  has
        entered into a  partnership  with du,  from
        Emirates  Integrated Telecommunications
        Company (EITC), to deliver 5G international
        roaming  services in the UAE, making
        Batelco  the  first  operator  in  Bahrain  to
        offer the service. Batelco’s customers can
        now enjoy  the 5G international  roaming
        service in  the UAE  when connected  to
        du’s network, providing them with a better
        roaming experience. Commenting on the
        launch, Batelco CEO Mikkel Vinter said, “We
        are pleased to enter into the partnership
        with du to provide 5G international roaming
        services for Batelco’s customers visiting
        United Arab Emirates.  The partnership   Kingdom to provide this service using a 5G   keenness  to  be  the  first  in  launching  the
        is  testament to  Batelco’s  continuous   network outside of Bahrain.” “Furthermore,   latest  technologies  is  motivated  by  our
        efforts  to  provide its  customers with   we strive to be the leaders in bringing the   strong belief in supporting the Kingdom’s
        solutions  that  enrich  their experience.   latest telecom and digital solutions to the   digital economic vision,” he added. Batelco
        This agreement becomes one of our 1,560   Kingdom.  Accordingly,  we  were  the  first   customers  can  benefit  from  5G  roaming
        roaming agreements with  international   to launch  5G commercially in Bahrain,   services while connecting  to  du by
        telecommunication  companies  and we   and today, we are proud to be the first to   subscribing  to Batelco’s  roaming bolt-on
        are  proud  to  be  the  first  operator  in  the   launch  5G international roaming too. Our   packages on their 5G enabled devices.

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