Page 59 - SAMENA Trends - April-May 2021

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

Tech Mahindra Acquires 100% Stake in DigitalOnus
to Augment Hybrid-Cloud Offerings for Enterprise

Customers Globally

Tech Mahindra, a leading provider of critical to execute digital transformation excited and looking forward to the journey
digital transformation, consulting, and programs. We welcome the associates that both DigitalOnUs and Tech Mahindra
business re-engineering services and of DigitalOnUs into the Tech Mahindra have embarked upon. The acquisition by
solutions, announced that it has acquired family, and look forward to achieving great Tech Mahindra represents an important
DigitalOnUS, a leading hybrid cloud and success together. We are also looking step in DigitalOnUs’s growth journey as it
DevOps services provider, to augment forward to have Suri play a key role as provides our organization and its people
hybrid-cloud offerings for enterprise part of our North America’s leadership with extensive global reach and customer
customers globally. Tech Mahindra has team to further drive digital transformation access to scale and tap into many more
acquired 100% stake in the organization journey of our customers.” The strategic significant opportunities. Our team at
to strengthen cloud-native development, acquisition will further elevate Tech DigitalOnUs is looking forward to being
hybrid cloud infrastructure and SRE (Site Mahindra’s position as a partner of choice a part of Tech Mahindra and continuing
Reliability Engineering) automation. for hybrid-cloud digital transformation, to offer innovative, agile and industry
Vivek Agarwal, President- Corporate providing end-to-end transformation and leading services to our current and future
Development, BFSI and HLS, Tech Mahindra, new-age capabilities including enterprise customers.” The acquisition underlines
said, “The acquisition of DigitalOnUs marks DevOps and cloud native development Tech Mahindra’s focus on digital growth,
an important milestone in Tech Mahindra’s technologies. Additionally, Tech Mahindra under the NXT.NOW framework, which is
growth journey, and will further enhance will leverage DigitalOnUs expertise to focused on leveraging next generation
our capability in cloud native engineering, build multi-cloud platforms, modernize IT technologies to deliver disruptive
and better equip us to develop cutting- security and unlock the cloud operating solutions ‘today’, and further enable digital
edge digital solutions for our customers. model for enterprises to accelerate their transformation, meet the evolving and
scaling up near shore delivery capability, cloud modernization journey. Suri Chawla, dynamic needs of our customers.
with majority in Mexico and Canada will be Founder and CEO, DigitalOnUs, said, “We are

Tech Mahindra Launches ServiceNow Business Unit to Accelerate Digital
Transformation for Customers Globally

Tech Mahindra, a leading provider of
consulting and business reengineering
services and solutions announced the
launch of its ServiceNow Business Unit
to accelerate digital transformation for
customers. The enhanced partnership will
allow Tech Mahindra and ServiceNow to
collaborate on creating value and building
scale for their joint customers through
rapid prototyping and development of
the next generation low code, no code
apps across 5G, IoT (Internet of things),
AI/ML (Artificial Intelligence/Machine
Learning) and Customer Experience. This
alliance will also identify industry specific
opportunities and build industry solutions integrating legacy systems and leverage goals and keeping projects on schedule.
for key verticals like Telecommunication, artificial intelligence and machine • Digital MarketPlace enhances customer
Media & Entertainment and Energy & learning, so the customer support cases experience with an OTT (Over the Top)
Utility, to accelerate cross-industry can be routed to the right agents at the layer which offers marketplaces that
adoption. Examples of such solutions that right time. enable the customer to fully manage the
are available in the ServiceNow Store are: • Well Plug & Abandonment Management customer journey: Buy, Use and Care for
• Integrated Platform helps supports energy and utilities customers new Digital Services like 5G.
telecommunication providers to to simplify the end-of-life process for Charu Kapur, Global Head – Enterprise of
transform their customer experience by
oil-wells while meeting compliance Future, Tech Mahindra, said, “We remain

59 APRIL-MAY 2021