Page 12 - SAMENA Trends - September 2023

FEATURED SAMENA TRENDS

Our commitment to providing a world-class industry giants like Ericsson, Cisco, and Mobily's success is a
customer experience has garnered recogni- Equinix, we have leveraged cutting-edge
tion from various industry bodies. In 2022, technologies, such as artificial intelligence testament to our forward-
Mobily received the prestigious "Best User and IoT, to enhance its offerings and deliver thinking approach and
Experience Award" from the Communica- seamless and secure solutions to our
tions, Space & Technology Commission customers. unwavering dedication to
(CST), acknowledging its dedication to its customers and partners.
enhancing user experience and delivering Our digital payment system, Mobily Pay, As we continue to evolve
top-notch services. This accolade was not exemplifies the dedication to innovation
a one-time achievement, as Mobily secured and convenience. With the transformative and adapt, it remains
the same award consecutively in 2023, so- power of mobile and digital wallets, we committed to bringing
lidifying its position as a leader in customer become an industry leader in facilitating
satisfaction. secure financial transactions. By attracting the best, most innovative
renowned financial transaction providers to services to our customers,
In 2022, Mobily received its platform, such as Visa and MoneyGram, never losing sight of their
the prestigious "Best User we have expanded our reach and solidified needs and aspirations.
our position as a trusted partner for
Experience Award" from the customers' financial needs.
Communications, Space & Furthermore, we recognize the importance ultimately benefiting our valued customers.
Technology Commission of growing our digital infrastructure to Mobily's transformation journey is far from
(CST), acknowledging its meet the demands of a connected world. over. We remain dedicated to continuously
dedication to enhancing Through participation in the Africa-1 enhancing our product and service
offerings to meet evolving customer needs.
undersea cable system consortium, we
user experience and deliv- have actively contributed to establishing With a focus on connectivity, security
ering top-notch services. and strengthening the Kingdom's services, IoT solutions, and other digital
services, we aim to ensure staying at the
connectivity across the Middle East, Africa,
and Europe. This commitment to enhancing forefront of technological advancements.
Moreover, our exceptional network digital infrastructure aligns with our pursuit By staying ahead of shifting trends and
performance has been acknowledged at of excellence and sustainability at all levels, delivering solutions that truly make a
the Mobile World Congress. In 2022, the difference, we object to solidify our position
company received two Ookla Speedtest We recognize the impor- as the telecom market leader, providing
awards, establishing itself as the highest- tance of growing our digital unmatched customer experiences and
rated mobile and fixed network provider in infrastructure to meet the driving innovation in the digital economy.
Saudi Arabia. These achievements reflect
our relentless pursuit of excellence and demands of a connected Mobily's success is a testament to our
its unwavering commitment to delivering world. Through participa- forward-thinking approach and unwavering
superior connectivity and uninterrupted dedication to its customers and partners.
services. tion in the Africa-1 undersea As we continue to evolve and adapt, it
cable system consortium, remains committed to bringing the best,
To maintain its strong leadership position, we have actively contrib- most innovative services to our customers,
we have made substantial investments never losing sight of their needs and
in infrastructure, technology, and product uted to establishing and aspirations. We are dedicated to lead the
development. Our strategic refresh has strengthening the King- way in unlocking sustainable commercial
enabled us to proactively differentiate growth through strong leadership, world-
the company’s portfolio through intuitive dom's connectivity across class customer experience, and relentless
products and services while also creating the Middle East, Africa, and pursuit of digital innovation in the Saudi
new revenue streams in crucial digital and telecom market.
ICT areas. By fostering partnerships with Europe.

12 SEPTEMBER 2023