Page 11 - SAMENA Trends - September 2023

FEATURED SAMENA TRENDS

LEADING IN CUSTOMER-CENTRIC INNOVATIONS

Revolutionizing the Saudi Telecom Market: Mobily's

Customer-Centric Approach and Digital Innovations

In today's fast-paced world, where customers have countless Eng. Salman Bin Abdulaziz Al Badran
options at their fingertips, establishing and maintaining a loyal CEO
customer base can be a challenging task. This is especially true Mobily
in the highly competitive telecommunications and technology
sectors. With new technologies constantly emerging, customers
often switch providers to access the latest services. In such a
dynamic market, a telecom company's success hinges on its
ability to not only attract but also retain customers consistently.

Mobily, as a leading telecom company in Saudi Arabia, has taken
significant strides in recent years by prioritizing customer needs
and delivering exceptional experiences. We recognized the evolving
expectations of customers by embracing the digital transformation
to offer customized solutions that cater to individual requirements.
Gone are the days of off-the-shelf and one-size-fits-all packages as
costumers expect tailoring services to meet their unique demands.

11 SEPTEMBER 2023