Page 66 - SAMENA Trends - October 2019

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

Tech Mahindra and Department of Urban Planning
& Municipalities (DPM), Abu Dhabi, Launch

Blockchain Solution for Land Registry

Tech Mahindra Ltd. a leading provider quality of life and accessibility of our demonstrates the progressive nature of
of digital transformation, consulting services. This is a beginning of many more the Abu Dhabi government. Tech Mahindra
and business reengineering services services that we plan to roll out during the is committed to enable its customers in
and solutions, has announced today a course of the year.” All the property related digital transformation roadmap, build
partnership with the Department of Urban documents issued by the municipalities and deliver of cutting-edge technology
Planning and Municipalities (DPM), a will be stored in Blockchain and can solutions and services that address real
leading UAE Government entity to launch be tracked through Blockchain nods world problems and meet customer’s
a Blockchain solution for Land Registry extended to different entities. SmartHub evolving and dynamic needs.” As part of
using SmartHub Application. The solution application using Blockchain will also the TechMNxt charter, Tech Mahindra is
will enhance citizen services by increasing provide benefits in services like Buying focused on building an ecosystem that
transparency and traceability of records, Resale Property and Tenancy Contract supports collaboration in the real sense
security, and ensuring easy archival of Verification etc. Ram Ramachandran, and provides enhanced experience to
data. The solution will enable digital General Manager and Head of Middle customers globally be leveraging next
transformation of land registry – it will East & Africa, Tech Mahindra, said, “We generation technologies. As a step in this
decrease the processing time related are delighted to be a strategic digital direction, Tech Mahindra has collaborated
to Land Registry related transactions and technology partner to Department with some of the finest start-ups, working
and create value which can bring of Urban Planning & Municipalities with academia, drawing from the millennial
benefits to citizens and multiple entities (DPM) in the journey towards enhanced workforce, and jointly creating cutting-
associated with municipalities (like government to citizen experience. The edge technology solutions with partners.
property developers, banks). Speaking Blockchain program for Land Registry
on the occasion, on behalf of Department
of Urban Planning and Municipalities,
Ahmad Abdolsamad AlHammadi - CIO
Abu Dhabi Municipality, said, ”The
government and private sectors in Abu
Dhabi are working together to achieve
the digital transformation agenda led by
the government. We believe in proactively
embracing new age technologies and
delivering better citizen experiences
to the residents of Abu Dhabi. The
implementation of next gen technologies
like Blockchain and SmartHub digital
services will help serving a wider segment
of citizens enhancing customer happiness,

Tech Mahindra Business Process Arm Recognized as a ‘Leader’ in NelsonHall

2019 NEAT Evaluation

Tech Mahindra, a leading provider of digital process services research and analysis Services’ proactive service management,
transformation, consulting and business firm, has particularly acknowledged investments in self-service, and experience
re-engineering services and solutions Tech Mahindra BPS for its experience in in delivering personalized interactions are
announced that its Business Process personalization and customization with well suited for retail and CPG clients. Retail
Outsourcing arm has been recognized retail clients, investments in customer- and CPG companies have no choice but to
as a ‘Leader’ for its Customer Experience facing automation through strategic rapidly advance their digital CX through
(CX) services in Retail and Consumer partnership and IP (Intellectual Property), the adoption of real-time analytics and
Packaged Goods (CPG) industry by dedicated analytics models, and significant intelligent automation”. Tech Mahindra
NelsonHall’s 2019 NEAT (NelsonHall experience in seasonal and peak support BPS has been recognized as a ‘Leader’ in
Vendor Evaluation and Assessment with multishore examples. Ivan Kotzev, two out of three key market segments of
Tool). NelsonHall, the leading global IT Lead CX Services Analyst with NelsonHall, the NEAT Evaluation – “CX Improvement
(Information Technology) and business said, “Tech Mahindra Business Process Focus” and “Cost Optimization Focus”. It

66 OCTOBER 2019