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that helps companies spot bugs in their to do technology diligence and business of the coronavirus. ThousandEyes still has
apps and quickly fix them. In addition diligence,” said Todd Nightingale, senior all the money it raised last year, Lad said.
to AppDynamics, Cisco’s prior software vice president and general manager The start-up has raised over $110 million.
deals include the $2.35 billion purchase of enterprise networking and cloud at Venture investors included GV (formerly
of Duo Security in 2018, to bulk up in the Cisco. Mohit Lad, co-founder and CEO of Google Ventures), Salesforce Ventures
authentication space, and the $1.9 billion ThousandEyes, said they used features and Sequoia. “We were seeing so much
acquisition of Broadsoft in 2017, to add of Cisco’s Webex video-calling service to pull from the market that we didn’t think
technology for contact centers. This do the deal, including rooms where a few we could cope with the demand, so that
was the first acquisition Cisco has done people can split off from the larger group was one of the reasons we accelerated
completely online, which was the only and keep the conversation going. Like this,” Lad told CNBC. ThousandEyes says
real way to handle transaction given the Zoom, Microsoft Teams and other calling its customers include Microsoft, Slack,
stay-at-home requirements in place since technologies, Webex has become more PayPal and Lyft.
March. “It was tough to sign a deal like this widely used in recent months with people
without ever walking into the same room working from home to avoid further spread

CAMH Enhances Virtual Capacity to Respond to Demand for Mental Health

Services

As Canadians grapple with the mental
health effects of the COVID-19 pandemic,
Cisco Canada and the Centre for Addiction
and Mental Health (CAMH), Canada's
largest mental health teaching hospital,
are announcing the successful expansion
of virtual care to meet the demand
for mental health services. Telehealth
innovation and expansion have long
been a priority for CAMH and through a
partnership with Cisco, CAMH was able
to drastically increase the number of
virtual visits it can offer to patients during
the COVID-19 pandemic. Last year the
hospital provided virtual care to over
3,000 patients from over 550 communities
across Ontario. From March to April 2020
alone, CAMH’s virtual care visits increased – to deliver virtual care and 1,500 more in this area. With strong groundwork in
from approximately 350 per month to virtual visits in April. Patients have more place, the hospital was well-positioned
almost 3,000 per month, an increase of flexibility scheduling appointments and to rapidly adapt policies and transform
over 750 per cent. “While we are apart right follow-ups, shorter wait times, seamless service delivery. “Mental health care looks
now, no one is alone and technology is communication with clinicians and the fundamentally different today than it did
helping to keep populations and patients ability to receive care securely no matter three months ago, and yet at its core we
connected during this difficult time. This where they live. "Cisco understands how continue to strive for compassionate,
is a pivotal moment for a new frontier of critical technology can be in bridging gaps, quality care. We have made incredible
telemental health care in Canada – CAMH breaking down barriers and connecting strides in our ability to deliver virtual care,
is reshaping how we deliver care now and the unconnected. This pandemic has accelerating our digital transformation
into the future,” said Dr. Catherine Zahn, fueled the digital revolution in mental and enhancing our ability to provide care
President and CEO of CAMH. “There is no health services — it’s been a catalyst for to more patients in more communities,”
going back. The adoption of virtual health delivering remote care at scale and helping said Dr. Allison Crawford, CAMH. “Through
platforms will be a permanent and growing those in need get access during a difficult innovation and technology, we have an
fixture of the health care system, and time,” said Rola Dagher, President and CEO opportunity to reimagine and rebuild a
be offered as an accessible, flexible and of Cisco Canada. "By working with world- broader system of virtual care that is safe,
secure mental health care option for patient class partners like CAMH, we can evolve secure, flexible and accessible.” Over a
care going forward.” In March, Cisco’s the way healthcare services are delivered two-year partnership, Cisco Canada has
highly secure Webex technology was in Canada and around the world." The contributed nearly $2 million in technology,
rapidly deployed across the organization, expansion of telemental health capacity funding and services to support CAMH
enabling the training of upwards of 400 since the start of the pandemic builds on research, develop and build new models of
CAMH clinicians – from 50 in February CAMH’s long-standing record as a leader care.
26 MAY 2020