Page 19 - SAMENA Trends - January 2021

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

Orange Jordan Supports Visually Impaired Students to Continue Their

Studies

Orange Jordan distributed high-speed and MiFi devices to help them utilize the kingdom by providing digital skills and
internet lines and MiFi devices, in internet in accessing online educational tools necessary to contribute to socio-
cooperation with the Cultural Forum of platforms after they received smart economic development. With the shift to
the Blind, to support visually impaired devices equipped with screen reading distance learning, Orange Jordan offered
students in continuing their studies. programs. This support, said Orange free browsing of the "Darsak" platform and
The support provided comes as formal Jordan, falls under the "Differently abled, supported students to continue studying,
education continues to be replaced by definitely enabled" umbrella launched by as education remains one of the main
distance learning in line with official the company, as part of its corporate social pillars of its corporate social responsibility
procedures to curb the spread of Covid-19. responsibility, to enhance digital inclusion and role as a responsible digital leader and
The company granted students the lines and enable persons with disabilities in the the kingdom's digital partner.

stc Receives ISO Certification in Business

Continuity

Kuwait Telecommunications Company – to the diligent approach taken by stc to a difficult period, while delivering our
stc, a world-class digital leader providing implement protocols and guidelines to services interruptions-free. We identified
innovative services and platforms maintain all business-related operations the challenges that appeared in our path
to customers, enabling the digital during the pandemic. While the continuity and transformed them into opportunities
transformation in Kuwait, announced plan goes beyond the restrictive measures to elevate the user experience. This
that it has been certified with the latest witnessed during the pandemic, the team enabled us to introduce new-to-market
version of the ISO Certification in at stc had developed a comprehensive products that can leverage on the strength
Business Continuity (ISO 22301:2019). management system to effectively of our strong 5G network and revamp our
The certification comes after a thorough manage such incidents in case they services to provide convenient access to
and vigorous auditing process performed occurred. Through active monitoring and our individual and corporate customers.
by TopCertifier, one of the leading continuously enhancing the system, stc Moving forward, we aim to further enhance
consultation firms in ISO certifications. managed to safely resume its operations our offerings and expand our spectrum of
stc released a statement indicating that for all stakeholders while abiding to the digital solutions to cater to the needs of
the certification process, headed by the guidelines imposed by the government. our diverse customer base.” In his words of
Business Continuity Team and involved Eng. Fahad Al Ali, stc Chief Technology appreciation, Al Ali thanked the team at stc
several other employees, revealed the Officer, said, “Receiving this ISO and all those who participated in achieving
practices and procedures implemented certification confirms and demonstrates this great recognition for the Company.
within the Company while implementing our commitment to implement a robust Considering that stc is the most recent
its business continuity plan. During the business continuity plan that is adaptable telecom company to enter the Kuwaiti
evaluation process, the team presented to different circumstances and resilient market, the Board of Directors at stc had
the necessary requirements requested by during times of uncertainty. At stc, we recommended to plan and establish a
the international ISO standard in details, continuously search for new ways to continuity plan in case of unexpected
while confirming that internal protocols enhance the offerings and services we events that may disrupt both the internal
were taken accordingly. The findings and provide our customers with. To continue and external operations of the Company.
documented procedures were delivered delivering the same quality of services It is worth mentioning that the latest
by the Business Continuity Team to the to our customers, it is critical that we version of the ISO 22301 is an upgrade to
independent auditing team at TopCertifier provide our employees with access a comprehensive standard that represents
for verification prior to the submission. to the necessary resources they need the highest level of commitment to business
stc has obtained and maintained the (ISO through a streamlined and documented continuity and disaster preparedness.
22301:2012) version since 2017, and since process.” Al Ali added, “Our focus is to By achieving ISO 22301 certification, stc
then has been following the requirements uphold the highest international standards continues to demonstrate its focus on
of the quality standard, and accordingly, when delivering our digital solutions to high availability and business continuity,
stc has revamped its processes to adhere customers, and as we implement our digital as well as the commitment to constantly
to the requirements of the latest version transformation strategy. Throughout the provide reliable services to its customers.
(ISO 22301:2019). The ISO Certification in year, we were committed to supporting our
Business Continuity comes as a testament customers and the Kuwaiti market during
19 JANUARY 2021