Page 13 - SAMENA Trends - January 2021
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REGIONAL & MEMBERS UPDATES  SAMENA TRENDS

        to  enhance  their  operations.  This  came   Batelco’s  efforts  will  continue  to  support   square meters and is equipped with a 2.7
        as  a  result of the increased dependency   the  Kingdom's  position  as  the  region's   Megawatt  capacity of total energy that
        on data and the need  to effectively store   leading hub in the ICT and data economy,   services  a total of 250 working cabins,
        and manage its components. The Batelco   contribute  to the modernization and   making it the largest data center of its kind
        Data  Center  will  ensure  that  institutions   development  of  the  Kingdom's  technical   in  the  Kingdom.  The  new  Data  Center  is
        within the Banking sector can depend on   structure as well as support the banking   in line with Batelco’s plans, following the
        seamless business continuity, supported   sector in line with the Kingdom's economic   opening of its first Tier III Uptime Institute-
        by  the latest  technologies,  offered by   vision for 2030." The Data Center, located   certified  Data  Center  at  the  beginning
        Batelco.” On this occasion, Shaikh Abdulla   in Hamala, is Batelco’s second Data Center,   of  2019;  a  remarkable  achievement  that
        commended  the Governor’s  visit  to the   with a Tier III certificate from the Uptime   marked it as the first data center to obtain
        Data  Center,  and  thanked  him  for  his   Institute for data center construction and   all the necessary design and construction
        continuous support to the banking sector   design.  It  covers  a  land  area  of  12,236   certificates in Bahrain.
        and the role it  plays  in enhancing  the
        Kingdom  of  Bahrain’s  economy,  saying:
        “We were honored by the presence of the
        CBB  Governor,  Mr.  Al  Maraj,  at  Batelco’s
        Data  Center,  which  has  been  recently
        established  as  part of the company's
        efforts to provide  world-class facilities
        that support the accelerated development
        of  the  Kingdom’s  digital  economy."  “The
        Batelco Data Center will play a significant
        role in  providing  digital  services  to  both
        the public and private sectors and enable
        organizations to  stay  ahead of  the latest
        digital developments, especially  within
        the data management and security fields.

        Arrow Labs Deploys MIMS Technology Across BNET’s Field Operations
        and Service Delivery


        Arrow  Labs,  the  technology  company   services  to  large  enterprise  customers.   MIMS  -  which  is  used  by  clients  such
        uniting  deskless,  frontline  workers,  BNET  has  integrated  Arrow  Labs’  MIMS   as  G4S  and  DP  World  -  increases  staff
        announces  it  has  been  chosen  by  BNET   technology  to  automate its  service   productivity by 30%, business efficiency by
        (Bahrain  Network) -  Bahrain’s  national   provision and manage its workforce more   40%, and reduces operating costs by 20%.
        broadband   network  that  connects  efficiently.  11  MIMS  modules  including   Rami Darwish, CEO and Founder of Arrow
        the   Kingdom   through   ultra-fast-  ‘Task’,  ‘Asset’,  ‘Incident’,  ‘Locations’   Labs, commented:
        optic  infrastructure  –  to  manage  field   and ‘Allocation Management’ have been   “We are delighted to partner with a visionary
        operations  and  service  delivery.  Arrow   deployed, running on the back-office web   client  such  as  BNET.  By  integrating  our
        Labs  will  deploy  its  core  product,  MIMS,   portal and mobile app for BNET’s delivery   MIMS technology, BNET will be even more
        an  enterprise  SaaS  software  running  on   team.  BNET  aims  to  integrate  all  its  key   efficient  in  delivering  next  generation
        state-of-the-art  Amazon  Web  Services   systems,  including  MIMS  to  provide  a   connectivity to its citizens and businesses.
        (AWS)  cloud,  unifying  frontline  workers.   seamless service delivery operation. This   BNET  will  be core to delivering  Bahrain’s
        Accessed  by  mobile app, web, and   includes Enterprise Resource Planning and   Fifth  National  Telecommunications  Plan
        wearables  -  MIMS  connects  employees/  its Business Support Systems to achieve   – and we look forward to playing a part
        machines/facilities  to  deliver  flawless   full automation,  from client  request   in that.” Salah Abdulraheem, Chief Digital
        work-flow execution. Launched in October   through to service activation. Some of the   Platforms  Officer  at  BNET  said:  “Our
        2019,  BNET  is  an  independent  wholesale   added benefits will be:    partnership  with Arrow Labs  is  aimed at
        broadband  provider, and a  key part of   •  Real time capacity-based management   optimizing our productivity and efficiency
        the  Kingdom  of  Bahrain’s  fifth  National   - optimized service bookings;  levels  as  a  company.  This  ultimately
        Telecommunication  Plan  to  develop  and   •  Material reductions in incident response   supports our efforts to achieve our goal of
        enhance  the  telecommunication  sector.   time  –  e.g.  a  cut  in  fiber  or  exchange   ensuring a resilient digital communication
        BNET  provides  next-generation  fiber   outage;                         infrastructure  in  the  Kingdom,  while
        broadband connectivity solutions  to  all   •  Accurate consumption tracking; and  remaining  focused on delivering  an
        licensed  telecom  operators  and  ISPs   •  Significant   increases   in   critical   exceptional  customer  experience  with a
        in  Bahrain.  It  also  provides  broadband   infrastructure availability  reliable and consistent service.”


                                                                                                    13    JANUARY 2021
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