Page 25 - SAMENA Trends - January 2020

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

Telecom Egypt’s Board of Directors Approved the
Budget for the Fiscal Year 2020

Adel Hamed, Managing Director and Chief broadband market with the launch of of service as we direct our spending towards
Executive Officer, commented: “Telecom ‘WE SPACE’ and complemented our retail systems and digital transformation within
Egypt’s budget for 2020 reflects our portfolio by introducing our digital wallet, the organization. With that Telecom Egypt
strategy to position the company at the ‘WE Pay’. In 2020, we expect to kick-off a would have completed its elevated and
forefront of the ICT market and transform number of projects, which will allow us to expedited Capex spending cycle and hence
Egypt into a regional digital hub. To capitalize on 2019’s growth and continue its priorities will be focused on managing
accomplish this, we will continue to invest to monetize our investments. In terms its cash flows in light of this remaining
in infrastructure expansions and contribute of wholesale growth, the growth of our Capex outlay and the higher interest
to significant national projects to seize all domestic and international businesses costs associated with the higher leverage.
opportunities in the market. We will also is expected to be driven by the mounting This is a challenge that we are planning
build on our strong retail performance demand for infrastructure services by to mitigate by setting relaxed payment
by preserving our growth momentum, MNOs and ISPs and higher cable projects terms with vendors, extracting synergies
especially in data services. During 2019, revenues. This year marks the dedicated from existing assets and extracting cost
we led the shift of the Egyptian fixed focus on customer experience and quality efficiencies.”

Zain Drone: First Drone Services Provider in Region
to Receive ISO 9001:2015 Certification for Quality

Management System

Zain Group, the leading mobile telecom
innovator in eight markets across the
Middle East and Africa, announces that
its Zain Drone subsidiary has received
ISO 9001:2015 Certification with respect
to its Quality Management System (QMS).
This significant achievement makes Zain
Drone the first drone services provider in
the region to receive the internationally
recognized accreditation. ISO 9001
specifies requirements for a QMS standard
reached by organizations to demonstrate
the ability to consistently provide services
that meet customer and regulatory
requirements, and to create operational
efficiencies by aligning and streamlining
processes throughout the organization.
Zain Drone’s certification offers assurances
for external parties that the company
follows a process-oriented approach Commenting further on the development, focused approach we need to maintain to
for their service delivery standards, Zain Drone CEO, AbdulAziz Jawad said, be able to lead in this field.” Zain Group
risk assessment approaches, and the “Our ISO 9001:2015 certification is the next first announced the launch of its pioneering
procedures required to achieve its effective step in the company establishing itself as Zain Drone service in Kuwait in October
quality management in the organization. the leading Drone-as-a-Service provider 2018, with the plan to expand its operation
The internationally recognized standard in the Middle East region. The certification to other markets across its footprint in
helps organizations in implementing makes it clear to stakeholders that we are due course. Since then, Zain Drone has
a customer-focused approach and attentive to our quality management, and announced several strategic partnership
an on-going process improvement to to international stakeholders it provides and commercial agreements. Drone as-
achieve efficiency among other benefits. a benchmark of the level of customer- a-Service (DaaS) unlocks opportunities

25 JANUARY 2020