Page 44 - SAMENA Trends - February-March 2021

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

Nexign Helps Operators Slash TTM By Up to 5 Times and Cut Costs by
Introducing Unified Billing

Nexign (a part of ICS Holding LLC), a
leading Business Support System (BSS)
and Internet of Things (IoT) solutions
provider, completes the large-scale digital
transformation project that addresses
the challenges of CSPs globally, including
the Middle Eastern and African regions.
Nexign claims that technologies and
methodologies introduced in the Unified
Billing project help CSPs of any size reduce
TTM for new digital services by up to 5
times, simplify cooperation with partners
and optimize costs for support of billing
systems. With a high pace of modernization
in the MEA telecommunications market,
CSPs are looking for a partner to support
and speed up their digital transformation.
By completing the Unified Billing project
for MegaFon – the provider of digital Introduction of joint call centers with methodologies like Fast Track are in huge
opportunities that operates in Russia, the same service KPIs and standardized demand in the market. Nexign is ready to
Tajikistan, the Republic of Abkhazia and routes for handling calls; help local operators take their business
South Ossetia – Nexign has proven it can Improved quality of customer service to the next level and increase subscriber
bring measurable value to CSPs’ business across the entire coverage area. loyalty by offering future-proof solutions
and help them facilitate transformation. Nexign also introduced several tools, which and ensuring uninterrupted service at
The need to go beyond classical telecom simplify digital transformation processes any stage of the project,” says Hassen
services pushed MegaFon to rebuild the and are in huge demand among CSPs: Hamza, Business Development Manager
billing core and develop a unified billing The microservice factory, which of Nexign. “The Unified Billing project
system for all its subsidiaries. The joint accelerates the formation of partner is unique for the telecommunications
team of Nexign and MegaFon gradually ecosystems and enables telco operators to market — both in terms of organized
moved 8 operator’s subsidiaries to a single speed up launch of new business projects. interaction and in terms of results
BSS platform and ensured that migration The use of the microservices fabrics achieved. The Nexign team carried out a
of the subscriber base did not impact enabled MegaFon to launch more than comprehensive transformation of billing
customers. In the course of the project 100 new business projects. The FastTrack systems, which enabled fast-changing
Nexign enabled the operator to achieve the methodology designed to automate the business of MegaFon to enter a new phase
following results: update implementation process. With this of development. Whereas the operator
Time to market (TTM) for various product approach CSPs can spend no more than will be able to address short-term and
categories reduced by 2-5 times; two weeks on minor changes to their billing long-term business challenges, Nexign’s
Unification of processes regardless of system core. The product catalog, which expertise will benefit telcos of any size that
the organization’s size and infrastructure acts as a single point of development are looking to develop digital services,”
complexity; and modification of operators’ products says Igor Gorkov, CEO of Nexign. Nexign
Transition from a regional-based to a and services. “Since CSPs in the Middle employs more than 1,800 people. The
single shared operation service to increase East and Africa are looking for the way company has offices and subsidiaries
its efficiency; to streamline digital transformation through Russia, the Commonwealth of
The product portfolio aligned within all processes, it is clear that unified and Independent States, the Middle East, Africa
branches of the operator while maintaining centralized product management, as well and LATAM.
the flexibility of local pricing policy; as technologies like microservices and

44 FEB-MAR 2021