Page 69 - SAMENA Trends - May-June 2022

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

TDRA Strengthens Its Virtual Academy with Three New Learning Paths

staying ahead to acquire skills and knowledge that enable
different segments of society to adapt and develop themselves.”
He added: “We in the UAE are moving at an accelerated pace in the
context of strengthening the foundations of a holistic digital life
that promotes the well-being of everyone in the UAE. Hence our
interest in boosting the performance of all sectors, as reflected in
the private sector engagement in the digital government enablers
training program. This program comes under TDRA’s responsibility
to organize and empower digital transformation in the UAE, as
directed by the wise leadership and the country’s strategies in
this regard.” The new training plan launches the Digital Enablers
Training Program, which aims to build the skills of government and
private sector employees on the enablers of digital transformation,
strengthen needed competencies in this area, provide digital
services that meet the needs of customers, and promote a holistic
digital life in the UAE. The Digital Enablers Training Program targets
government and private sector employees, ranging from beginner
to advanced, to reach a deep understanding of digital enablers
and ways to use the same in reinforcing the proactive approach
in delivering services that go beyond customers’ expectations
in a secure, reliable digital environment. The program will cover
several digital enablers, including UAE Pass, Digital Vault, APIs
Marketplace, Government Service Bus, FedNet, UX Lab, Digital
Services Designer Program, DigitalTransformation Assessment,
The Telecommunications & Digital Government Regulatory NCRM, Unified Digital Platform (UDP), and the Digital Government
Authority (TDRA) announced the launch of three new training Maturity Model. Each digital enabler's training program contains
pathways in its virtual academy, as part of TDRA’s plan for 2022. interactive and detailed explanations about the enabler, along with
These pathways or tracks are centered on the qualification and its different use case scenarios in the systems and services of the
training of government entity employees to strengthen their public and private sectors. The program is available over the TDRA
capacity in digital service delivery and working under the digital Virtual Academy, where federal entities and selected partners can
transformation system, in addition to leveraging digital skills register via the Academy’s website prior to their joining the program.
among the various segments of UAE’s community in the sphere This program is part of the TDRA Virtual Academy’s strategy, which
of digital transformation. The new tracks include the Digital aims to promote the adoption of digital technologies to accelerate
Government Track, which comes in collaboration with the Prime digital transformation in the UAE, train employees to be able to
Minister's Office. It consists of a number of training programs, such develop and provide digital services, and create an ecosystem that
as the Basic Digital Skills Program, the Digital Enablers Program induces citizens to use digital services. The strategy also aims
and the Digital Service Designer Program. The Digital Government to create effective partnerships to assess digital capabilities of
Track aims to increase the adoption of digital enablers through the UAE and enhance its reputation in digital transformation and
smart integration of technology, digital processes, and training digital knowledge. This program is in line with the TDRA-adopted
modules. The track is also features the Digital Enablers Program digital transformation action plan, which includes 6 priority areas,
for capacity building and honing the skills necessary for digital each with a number of initiatives that all serve the strategic
transformation. Furthermore, the tracks comprise the Emerging objective of achieving a 100% digital transformation. The priority
Technologies Track and the Digital Skills Track, which are made up areas are namely: provide a unified digital platform and common
of a variety of programs spanning short, flexible 1-1 workshops and digital enablers; provide a world-class digital infrastructure; enable
intensive virtual camps for school students and fresh graduates of simple and customer-centric integrated digital services; leverage
the UAE who are poised to work in various sectors, especially the digital capabilities and skills; ensure readiness of legislation for a
private sector. Commenting on this initiative, H.E. Eng. Mohammad smooth and comprehensive digital transformation, and increase
Ibrahim al-Zarooni, Deputy Director General of the Information & efficiency of government action. The TDRA Virtual Academy is
Digital Government Sector, said: "The TDRA Virtual Academy plays one of the digital enablers contained in the comprehensive digital
an active role in spreading a culture of digital transformation and transformation roadmap, and has contributed, over the past years,
building competencies to deal with today’s tools and concepts, to the training of more than 300,000 persons from 50 countries.
in preparation for the future. The Academy is a manifestation of Digital Enablers are key digital government tools developed to
TDRA’s interest in social responsibility, as well as of UAE's interest actualize a comprehensive digital transformation in the UAE,
in the human and global dimension through the establishment of including but not limited to the UAE Pass, Digital Vault and the UAE
the Center of Digital Innovation in cooperation with the ITU. We API Marketplace.
believe that the rapid pace of digital transformations requires
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