Page 41 - SAMENA Trends - March 2020

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

to benefiting from their expertise to help caller ring-back tone (CRBT), video, games, to new and exciting content mediums like
us boost our content related revenue while music, live streaming and so on. Unlike augmented reality (AR) and virtual reality
maintaining utmost customer experience earlier, when content providers (CPs) (VR), live streaming, e-sports, catering to
and cost optimization,” commented Zain would be dealing with invoices, billing new digital customer. Data and analytics-
Jordan. With the rising demand for digital and customer-relationship-management driven technologies will help the Zain
services bringing increasing complexity (CRM) integration separately for every to automate certain transactions with
in the content partner ecosystem, Zain new service, now there’s a single DSDP a greater degree of certainty, adding to
Jordan has always desired to make the 2.0 layer for service integration, making the robustness of the system. With a
latest technology tie-ups in storage, it easier for CPs to integrate services in single repository for digital service, the
access, fraud prevention and customer Zain’s growing digital ecosystem. With customer’s digital journey will be uniform
experience, while bringing whole-scale the aim of broad-basing the ecosystem on various channels like IVR, SMS, app
process improvements for optimizing of digital services, DSDP 2.0 will enable and so on. Similarly, DSDP 2.0’s single
operations. Comviva’s DSDP 2.0 platform Content Providers to create an end-to- business view, will allow the operator to
provides a mediating layer between Zain end service, helping those who have a rich take faster and more informed decisions
Jordan and digital service providers, content catalogue but lack the means to on matters affecting their business.
specializing in various content formats like monetize their content. It provides support

Eutelsat's Konnect Africa to Connect Schools
in the Democratic Republic of Congo with High
Speed Internet

Konnect Africa, a subsidiary of Eutelsat with limited capacity, Konnect Africa will of satellite internet in bridging the digital
Communications, Schoolap and Flash see its in-orbit resources increase tenfold divide, as well as the efficiency of the
Services has announced a Memorandum with the entry into service of the EUTELSAT solutions deployed by the Konnect Africa
of Understanding to connect several KONNECT satellite in the autumn of 2020. teams. The entry into service of EUTELSAT
thousand schools across the Democratic With a total capacity of 75 Gbps, EUTELSAT KONNECT in the coming months will be a
Republic of Congo (DRC) to the Internet KONNECT will be able to provide speeds milestone in our ability to better address
as part of the Schoolap project. It aims to of up to 100 Mbps with total or partial the strong demand for connectivity from
provide schools with high speed internet coverage of 40 African countries. Konnect our customers, ranging from individuals to
connectivity, giving them access to a Africa CEO Jean-Claude Tshipama said: businesses and government agencies.”
digital platform of officially recognized "This project highlights the major benefits
educational content and high quality
teaching materials. The first stage
of the project aims to connect 3,600
private schools over the next 12 months,
leveraging Konnect Africa's satellite
capacity and technical expertise, notably
in terms of installation. Each school will
subscribe to a "Home Unlimited or plus”
package, giving it access to a high speed
internet service. At a later stage, it is
planned to roll the project out to several
tens of thousands more schools, thereby
responding to the requirement for digital
inclusion which is part of government
policy. Konnect Africa has been operating
for over a year in the DRC, bringing
broadband connectivity to unserved
or poorly served areas, by delivering a
solution that is affordable, flexible and
available everywhere. Currently operating

41 MARCH 2020