Page 21 - SAMENA Trends - January 2022

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

AT&T Ranks Highest in Wireless Network Quality in The Southwest Region
According to J.D. Power

Connection is at the heart of everything we study, with the lowest reported issues per Power and are committed to being the
do at AT&T, especially for our customers. 100 connections1 for data quality in the leading wireless network that customers
We’re dedicated to bringing them closer Southwest region. This region includes can count on,” said Cristy Swink, Regional
to family or friends and giving them the Texas, Arkansas, Kansas, Missouri, and President-West, AT&T. “People rely on and
freedom to know that anything they need Oklahoma. The J.D. Power 2022 U.S. trust us to make their lives easier and more
is just a phone call away. With our focus Wireless Network Quality Performance efficient, which is more critical now than
around serving customers first, we’re Study – Vol. 1 was based on the responses ever to keep them connected to what’s
proud to be the first in the Southwest from wireless customers that had used most important to them.”
region* by J.D. Power. AT&T ranks highest their devices within a 48-hour timeframe.
in wireless network quality in the recent “We’re proud to be recognized by J.D.

AT&T Ranks #18 on 2022 JUST 100 List

speed, nationwide wireless broadband
communications platform dedicated to
the public safety community. Engagement
efforts to help address challenges in our
local communities and leverage our scale
to positively impact society. These efforts
range from participating in the Affordable
Connectivity Program to committing
more than $600 million since 2008 to
advance education and create opportunity,
particularly in historically underserved
populations. Our teams also help support
their communities by giving back. In 2020,
our teams volunteered more than 520,000
hours and donated $26 million in employee
AT&T Inc is #18 overall on the JUST 100 in which we live and work. These efforts giving. Our commitment to be carbon
rankings, our fifth straight year on the include: Connected Learning Centers neutral by 2035 across our entire business
top 100 list published by JUST Capital that provide free access to AT&T Fiber and other efforts to create a better, more
and CNBC. The JUST 100 recognizes internet and Wi-Fi as well as educational environmentally sustainable future using
top-performing companies across all tools to underserved students who face our scale and technology. We’ve also set a
industries based on their performance in barriers to accessing the connectivity that goal to develop connectivity solutions that
priority areas — employees, customers, is vital to long-term success. This effort help our customers collectively reduce a
communities, the environment and is part of the AT&T Connected Learning gigaton of greenhouse gas emissions by
shareholders — as identified by a Initiative and our $2 billion commitment 2035. We’re assessing the risks of climate
comprehensive survey of the public. The to address the digital divide through low- change to our business, so we can make
ranking recognizes the hard work and cost broadband service and community smarter, climate-informed decisions for
investments that AT&T, our dedicated team investment. So far, we’ve opened or the future and help build resilience for
members and our partners have made announced plans to open Connected the communities we serve. Fortifying our
toward the betterment of our communities, Learning Centers in Dallas, Houston, network is critical for the millions of people
our customers’ lives and the environment. Cleveland and Los Angeles. Our response who rely on the connectivity we provide.
It also recognizes our commitment as a and support related to disaster relief and The rankings from JUST Capital evaluate
company to treat our people fairly and critical issues facing the communities the 1,000 largest public companies in
provide them good wages and benefits we serve from natural disasters to the the United States across 20 stakeholder-
and a safe and respectful working COVID-19 pandemic. We do this through focused issues as identified through the
environment. AT&T was ranked #1 in the corporate giving, employee support, and most comprehensive ongoing public
telecom industry in the priority areas of volunteerism as well as through FirstNet®, opinion research on Americans’ attitudes
communities, customers and shareholders Built with AT&T – the award-winning toward responsible corporate behavior,
& governance. Why is this important? network purpose-built for America’s first engaging more than 150,000 participants
AT&T strives to create connection and responders. With FirstNet, we deploy, since 2015.
have a positive impact in the communities operate and maintain the only high-

21 JANUARY 2022