Page 66 - SAMENA Trends - January-February 2023

ARTICLE SAMENA TRENDS

We call our sustainability strategy and
framework RISE. It identifies the four
areas that are critical to our long-term
sustainability and our ability to create
value. These areas are:

Each pillar of our ESG strategy addresses
an issue we have identified as having
material significance to our ability to
conduct our business and meet the needs
of our stakeholders. These issues were
identified through our annual materiality
assessment. You can find out more about
RISE and our progress in each of the pillars
in 2022 ESG Report here - https://www.
syniverse.com/corporate-responsibility

87% participation in
our annual employee

engagement survey: 93%
rated their experience at
Syniverse as positive or
neutral

Our 2022 ESG Highlights Include:

Environmental Social Governance
• Continued focus on energy reduction in • 87% participation in our annual employee • Updated our Supplier Code of Conduct to
operations by 5% from 29,811.60GJ in engagement survey: 93% rated their promote responsible ESG actions across
2020 to 28,356.24GJ in 2021 experience at Syniverse as positive or our supply chain
• Recognition of climate change: Scope 1, neutral • Increased service uptime to 99.98% from
2 and 3 emissions decreased by 36% to • Increased individual employee training 99.85% in 2021
10,729.59MT spend from $185 in 2020 to $300 in • Net Promoter Score (NPS) increased
• Committed to reporting progress on 2021, on track to over double this in 2022 from 42 in 2020 to 48 in 2021
environmental goals through CDP since • Began to implement an inclusive • Established a new cross-functional Risk
2011, expecting our next score at the end recruitment strategy that focuses on and Assurance Council between finance,
of calendar 2022 attracting a diverse candidate pipeline technology, and operations
• 100% of our 74.9MT of e-waste disposed • Implemented a performance objective • Renewed accession to the UK Modern
of ethically and sustainably for all employees that supports our Slavery Act 2015 (see page 51 of our ESG
• Designated April 2022 as Earth Month, efforts to build a more equitable and Report for details)
setting employee challenges to positively inclusive culture
impact the environment both inside and
outside of work

66 JANUARY-FEBRUARY 2023