Page 28 - SAMENA Trends - August 2019

REGIONAL & MEMBERS UPDATES SAMENA TRENDS

Cisco Announces Intent to Acquire Voicea

Cisco has announced its intent to acquire Recognition (ASR) to unlock the power • Upon completion of the transaction, the
privately-held Voicea, headquartered in of any collaboration, like meetings and Voicea team will join the Webex portfolio
Mountain View, CA. Voicea is the creator calls. Our first focus with Voicea is to turn team, led by Sri Srinivasan, Senior Vice
of a market-leading real-time solution meetings into a treasure trove of digital President and General Manager. Read
that provides meeting transcription, meeting notes and insights. Attendees the blog for more details.
voice search, and meeting highlights/ and non-attendees can quickly gather • Cisco collaboration customers include
action items, with robust data privacy. It the most relevant information from these 95 percent of the Fortune 500.
helps teams have more productive and digital notes and insights, turning a block • More than 130 million people use Webex
actionable meetings by turning talk into of text into actionable information. every month.
action. With Voicea technology, Cisco will Key Facts: • More than 360 million meetings happen
enhance its Webex portfolio of products • This acquisition reflects Cisco’s vison of on Webex each year.
with a powerful transcription service Cognitive Collaboration, interoperability, “Voicea’s true market leading technology
that blends AI and Automated Speech and workplace transformation through will be a game changer for our Webex
combining the power of AI, ML, software, customers to experience more productive
hardware, and the network to remove and actionable meetings”, said Amy
friction and get work done faster and Chang, Senior Vice President and General
smarter. Manager, Cisco Collaboration. “The
• The acquisition is expected to close in acquisition of Voicea allows us to leap past
the first quarter of Cisco’s fiscal year basic transcription services and instead,
2020, subject to customary closing continue delivering on our vision of AI-
conditions and required regulatory driven, Cognitive Collaboration across our
approvals. entire portfolio.”

Comviva and N-able Pvt Ltd. Join Hands to
Create New Opportunities Around Digital Services
in Sri Lanka

Comviva, the global leader in mobility solutions has joined Lanka. We are confident that Nable will deliver our cutting-edge solutions
hands with N-able Pvt Ltd. as local strategic alliance in areas such as analytics and big data, digital services and enterprise
partner to catalyze Digital Services in Sri Lanka. As part messaging, to create personalized, contextual journeys for mobile
of this alliance, N-able will leverage Comviva’s innovative subscribers, creating more meaningful customer experiences.” Comviva’s
offerings to the telecom service providers in Sri Lanka, solutions are deployed by over 130 mobile service providers and financial
through its Digital Services Delivery Platform (DSDP). The institutions in over 95 countries and enrich the lives of over two billion
collaboration will provide operators with big data driven people to deliver a better future. With over 15 years of presence in the
real-time marketing solutions to generate actionable SAARC region working with major operators like Reliance Jio, Vodafone,
customer insights. The digital services suite will offer Airtel, Grameenphone, Banglalink, Robi, Nepal Telecom etc. Comviva has
customers a multi-channel and consistent experience gained extensive market presence, serving over 11 telecom operators
across any device and network. The DSDP will empower across 3 countries with over 25 deployments in the region.
mobile operators to move beyond mere connectivity and
embrace new growth opportunities in digital services. In
addition, Comviva’s Enterprise Messaging Platform will
provide an omni-channel customer engagement. Peter
D’Almeida, CEO N-able Pvt Ltd. said, “What I find most
exciting about our alliance with Comviva, is that through
their relevant and contextual digital services, we can
capture and monetize the intent rich “micro-moments”
of customers: to learn, to act on a need, to discover, to
watch or to buy. We become part of real-time customer
journeys when decisions are made, and preferences are
shaped.” Tanveer Mahmood, VP & Market Unit Head
(SAARC) Comviva Technologies said, “We are very excited
to appoint N-able as our strategic alliance partner for Sri

28 AUGUST 2019