A final determination on the mandatory standards for quality of service (MSQoS) related to ‘Wireless Broadband Access Service’ has been issued by the Malaysian Communications and Multimedia Commission (MCMC).
Previously, the regulator last month had confirmed its intention to establish two sets of ‘Key Quality Indicators’ (KQI), namely the ‘Mandatory KQI’ – which monitor and enforce the parameters in the standards – and the ‘Monitoring KQI’ – which keep track of the parameters for improvement purpose. With the final determination having now been published, the new MSQoS will come into effect from 1 April 2024.