Kuwait Telecommunications Company – stc, a world-class digital leader providing innovative services and platforms to customers, enabling the digital transformation in Kuwait, announced that it has won two awards from two separate award agencies for its effective business continuity management and scenario planning. stc received two awards, the first from Continuity, Insurance and Risk (CIR) Magazine during its 24th Annual Business Continuity Awards Ceremony for the category ‘Global Award 2022’ and the second from Business Continuity Institute for the category ‘Most Effective Recovery 2022’ at the BCI Middle East Awards. The prestigious titles were awarded to stc after displaying the implementation of its business continuity plan and organizational resilience capabilities to both award agencies.
The business continuity awards stc received are a testament to the Company’s effective and resilient plan, which had been activated at several levels including the Covid-19 pandemic. After a rigorous screening and assessment process implemented by the award agencies, stc was awarded the various titles due to its preparation plans of various disaster scenarios that maintained operational continuity. The awards display stc’s ability to navigate through cultural challenges that were formed due to disruptions, such as the pandemic, by implementing effective plans to work remotely, maintain network performance and capacity, and ensure business operations run smoothly.
Commenting on the awards, stc CEO, engineer Maziad Alharbi said, “The awards we received reflect the strength and resilience of our business continuity plan which was tested at the highest levels during the onset of the pandemic. At stc, we find it critical to implement a robust business continuity plan that is adaptable to various scenarios and conditions during times of uncertainty. The effective management of our business continuity measures allowed stc to continue delivering the same quality of service to its customers during a period that triggered global challenges.”
In recognition of the two awards, Alharbi thanked the Risk Management Team and the organizers for their diligent and in-depth review of the Company’s business continuity strategy.
Alharbi added, “When it comes to business continuity, our objective is to not only plan and strategize for unexpected events, but also utilize today’s technology to minimize possible disruptions in our service. As a telecom and digital solutions provider, we greatly value and account for the critical role we play as a provider of various communication channels for our valued customers. Given that role, it is essential that we continue to enhance and develop our services to ensure that we always maintain those communication lines operational.”
To find out more about stc, follow stc’s official social media platforms, visit one of stc’s branches, download mystc mobile application, visit www.stc.som.kw or contact the customer service centre by dialling 102 for around the clock assistance.
Source: Press Release