Mobile Network Operator Nepal Telecom (Ntc) is going paperless to render its services more efficient, and transparent. For this, the operator’s Information Systems Support Directorate has implemented the Document Management System and Workflow (DMS and WF) systems.
The company has said in its AGM report that it will implement digital signature, DMS to make its works paperless through automation.
It hopes the two advanced systems will boost service efficiencies at Ntc offices and centers. The company says it will gradually digitalize its services in all the offices across the country.
For now, Ntc has implemented DMS and WF for the best delivery of its services as part of early trials.
The drive to go paperless has become a necessary trend in Nepal’s service sectors after the waves of lockdowns. Ntc, Nepal’s largest telecom operator in terms of subscribers has now teased its own digital transformation.
Ntc plans to go paperless by incorporating DMS and WF systems in multiple phases, Technology Khabar writes. For now, the telco has started a paperless system from the Information System Support Directorate and the Central office.
The company says that after the successful experiments, the transformation will follow at other directorates, departments, and offices.
Source: https://www.nepalitelecom.com/2022/06/ntc-going-paperless-implements-dms-and-workflow.html