Touch 'n Go eWallet is teaming up with Singapore-based Dotlines to enable migrants to participate in a cashless society.
In a statement, Touch 'n Go Group said features from Dotlines’ Sohoj app will be included within the former’s ewallet, which will allow migrants to reload and transfer top-ups to their families back home.
“With these features, migrants can purchase internet packs or airtime and send them to their family and friends back home.
“The process is straightforward. Upon selecting the chosen country and preferred internet pack or airtime packages, users will just need to key in the receiver’s phone number and proceed with paying through their Touch 'n Go eWallet,” it said, adding that the services are available in countries including Bangladesh, Indonesia, Myanmar, Nepal, India, Pakistan, the Philippines, and Vietnam.
According to Touch 'n Go Group, the Sohoj app has built a strong physical retail store and agent network comprising of 12,000 touchpoints.
“Under the collaboration, Touch 'n Go eWallet will be able to capitalise this network to be closer to these migrant workers and bring them under formal financial inclusion, through assisted account activation, near-to-home top-up, and many more,” it said.
According to TNG Digital Sdn Bhd chief commercial officer Danny Chua, there is a significant number of its ewallet users in the migrant community.
“With the surge of demand for cashless and contactless payments, we see this as an opportunity to further include them as part of the cashless society in Malaysia.
“We will introduce more and more curated services to our migrant friends in the coming months. At the same time, we have also ensured our network of retail and reload merchants for Touch 'n Go eWallet includes those that serve the migrant segment,” he said in the statement.
Meanwhile, Dotlines chief commercial officer and head of Southeast Asia Tareq Udden said Sohoj has helped millions of blue-collar Bangladeshis, Nepalese and Indonesians enjoy a better digital life and stay connected to their families back home.
He added that the collaboration will enable both parties to make the lives of migrant workers even better.