A four-day collaborative ‘RO Week’ (Reference Offer Week) has started attended by professionals from across Bahrain’s telecommunications industry, to collect industry requirements in designing products for telecoms operators.
Organised by BNET, the national network responsible for providing broadband network services across Bahrain, it is a first-of-its-kind event in the region for all licensed telecom operators in the kingdom.
The process ensures fair and transparent delivery and pricing of BNET’s national fibre broadband products and services, and develops collaborative relationships within the industry. Insights gathered from the workshop will shape the ‘Reference Offer’ terms and costs under which BNET’s services are offered to customers, with the ultimate goal of enabling a safe, secure and smart broadband infrastructure at competitive and reasonable prices in the kingdom
The RO Week workshop comprises a series of interactive sessions, which address BNET’s guiding principles in designing products for Licensed Operators, in line with the Fifth National Telecommunications Plan (NTP5) of Bahrain.
The majority of these sessions focus on Reference offer enhancements in the sector to provide broadband services in accordance with international best practices, in addition to receiving industry feedback and inputs from relevant authorities.
Ahmed Jaber Aldoseri, Chief Executive Officer of BNET, commented: “This inaugural event is an example of our pursuit of providing responsive solutions based on best practice, with consumer welfare and a customer-centric approach at the heart of everything we do. We envisage these four days to be a collaborative process with telecoms operators, where we will gather and assess their requests and feedback. We aim to ensure that they, our partners, have a seamless and efficient service, and the best way to do this is to actively listen to their requirements, and provide support to enable them to offer optimal and high-quality services, ultimately enhancing the end-user experience in the kingdom.” -- TradeArabia News Service