Industry Updates

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AT&T helps nation’s largest rehabilitation solutions provider accelerate patient outcomes with development of first-of-its-kind app and interconnected cloud platform

What’s the news? AT&T* is helping Accelerated Care Plus (ACP) improve outcomes for physical therapy patients and efficiency for staff with the development of a cloud-based platform accessed through an iOS app. ACPlus® Interconnected Care Solutions is the first-of-its-kind HITRUST1, HIPAA2-compliant platform for the rehabilitation solutions industry. It puts everything therapists need to treat patients and track their progress at their fingertips.

Why is this important? As the nation’s largest provider of rehabilitation solutions, ACP serves Medicare and Medicaid-certified skilled nursing and assisted living facilities. Treatment plans for these patients must be evidence-based and require extensive documentation for insurance reimbursements, such as pre-therapy evaluations, treatment time, device settings, and duration of treatment. Missing, inaccurate or inconsistent data can result in denials for reimbursement.

In addition to ensuring accurate, efficient, and compliant point-of-service documentation, ACPlus® saves therapists up to an hour a day by streamlining the documentation process. Less time spent on paperwork means more time spent driving better patient outcomes.

What’s unique about this solution? It’s a first for the rehabilitation solutions industry. This end-to-end solution from AT&T transforms a multisystem, time-intensive, paper-driven process into a one-stop-shop paperless environment with consistent and accurate documentation.

How does it work? The ACPlus® app, which houses pre-built documentation templates, connects directly with the patient’s electronic medical records (EMR) and ACP’s communications-enabled physical therapy equipment: the OmniCycle®, OmniStand®, OmniVR®, Synchrony®, OmniVitals™, OmniFlow™, OmniVersa®, and OmniSWD®. Patient information pulled from the EMR system and ACP’s physical therapy equipment auto fills the documentation templates. For example, to document a patient’s therapy, such as duration and device used, the therapist simply scans the QR code on the equipment, and the data uploads to the app.

Before ACPlus®, clinicians depended on oftentimes illegible handwritten notes or memory to enter the information on a computer at a later time. There’s more room for error with that method which can lead to delays in filing for reimbursement. Collecting this data at the point of care not only allows clinicians to adjust their therapy plan in real-time, but also allows transmission of the data to the patient’s record with the click of a button.

ACPlus® Interconnected Care Solutions also includes the ACPlus® Facility Portal which pulls data from the ACPlus® app into an easy-to-use dashboard. Through this portal, facility managers can access the list of patients at the facility, their assigned therapists, their treatment progress, and the protocols used. Facility managers can also track billing and equipment usage, as well as access ACP treatment programs and help desk support through the web portal.

What are people saying?

“Helping companies like Accelerated Care Plus succeed by providing end-to-end solutions is what we do best. We’re honored ACP chose us to design its new ACPlus platform and app to benefit patients and clinicians.” – Joe Drygas, VP Healthcare Industry Solutions, AT&T

“ACPlus® was built for post-acute and rehab partners to remove the longstanding barriers that have limited clinicians and executives from having real-time, accurate, and inter-connected data at their fingertips to make better decisions. We are grateful to our partners for their ongoing input with this project and are thrilled to be launching ACPlus®.” – Deb Koepsel, President, ACP



Source: https://about.att.com/story/2021/accelerated_care_plus.html

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